Overview

Part-Time Office Assistant (OPS) Jobs in Wimauma, FL at Melissa Vazquez

The NeuroSciences Institute is looking for a new Office Coordinator to join their fast paced and growing team. This position will take on projects within the organization, coordinate with the Sleep Center, and will not have any direct reports. Apply today!

This position will train in person for at least 6 months, depending on the individual. Training will take place at 2005 Technology Parkway in Mechanicsburg. After training is completed, this position does have the possibility to become hybrid.

Currently the position is based out of Harrisburg. However, in Fall 2025 this position will be permanently relocated to Mechanicsburg. Reliable transportation is a must as this position may travel.

Schedule: Monday – Friday anywhere from 7:00 a.m. – 5:30 p.m. (some flexibility), no weekends or holidays.

Purpose:
The Office Coordinator Will obtain authorizations, confirming supplies for patients, will make patient calls and deal with patient complaints. They will work closely with the Sleep Center and their providers. Serves as resource to address patient, family, staff, or Physician needs or concerns. Serves as resource to address patient, family, staff, or Physician needs or concerns.

Responsibilities:

Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
Ensure patient scheduling is accurate.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Manage front office staff in practice.
Work closely with manager to ensure specific needs are met.
Coordinate scheduling and staff assignments.
Work denial work queues in conjunction with the CBO.
Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff.
Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints.
Collaborate with manager in selecting, monitoring and evaluating front office staff.
Bachelor’s Degree + 6 months of healthcare experience
OR Associate’s Degree in Health Care or Business + 1 year of healthcare experience
OR High School Diploma + 2 years of healthcare experience
Preference: Experience with prior authorization

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Title: Part-Time Office Assistant (OPS)

Company: Melissa Vazquez

Location: Wimauma, FL

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