Overview
Part Time Patient Access Registration Representative Jobs in Oconomowoc – Wisconsin – USA at Optum
Position: Part Time Patient Access Registration Representative – Oconomowoc, WI
Opportunities with Pro Health Care, part of the Optum family of businesses. Pro Health Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community withyour skills,compassion, andinnovation.
Be part of acollaborativeenvironment that strives for excellence, nurturesrespect, and ensures high-quality caredelivery to our patients. Join us in making an impact and discover the meaning behindCaring. Connecting. Growing together.
ThePatient Access Registration Representativesupports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.
This position is part-time, Monday and Wednesday – Saturday. Employees are required to work a variety of shifts to support a 24-hour operation system and any 2-week rotation:
Week 1: 3:00 PM – 11:00 PM CST on Monday, 11:30 AM – 5:00 PM on Friday, 7:00 AM – 12:00 PM CST on Saturday
Week 2: 3:00 PM – 11:00 PM CST on Monday, 11:30 AM – 5:00 PM CST on Wednesday, 3:00 PM – 11:00 PM CST on Thursday
It may be necessary, given the business need, to work weekends and 2 rotating holidays each year. Our office is located at 791 Summit Ave, Oconomowoc, WI, 53066.
We offer 4 – 6 weeks ofpaid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.
Primary Responsibilities:
Greets visitors and patients in person.
Communicates by telephone or video conferencing, upholding excellent customer service.
Handles confidential information appropriately by protecting and disclosing information to only those authorized.
Prioritizes by assessing and analyzing information to identify immediate emergency needs.
Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on – call schedules to ensure appropriatecommunicationto Pro Health Care Physicians.
Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible.
Obtains appropriate applications and forms, confirming signatures are on file;
Photocopies / scans documents as needed.
Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily.
Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient’s encounter are completed as needed.
Provides way finding instructions and assists with hospital information as requested.
Coordinates patient admission needs, bed assignments, and tracking boards where applicable.
Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed.
May perform other duties upon request.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School…
Title: Part Time Patient Access Registration Representative
Company: Optum
Location: Oconomowoc – Wisconsin – USA
Category: Healthcare, Administrative/Clerical
