Overview
Patient Access Intake Specialist Jobs in Raleigh, USA at UNC REX Healthcare
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
* This position is at Rex Bedside Registration Every Other Weekend (Sat/ Sun) 9:00am
-5:30pm
Summary
This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness.
Responsibilities
- Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
- Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
- Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
- Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
- Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
- Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.
Other Information Education Requirements
Professional Experience Requirements
- Require two (2) years of customer service and/or clerical experience
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as applicants and employees with disabilities.
Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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Title: Patient Access Intake Specialist
Company: UNC REX Healthcare
Location: Raleigh, USA
Category:
