Overview
Patient Care Coordinator Jobs in Charlotte, North Carolina, USA at Specialty1 Partners
Our office, Ballantyne Endodontics, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and provide accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit, which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Checking, sorting, and forwarding emails
Keeping updated records and files
Maintaining a tidy and presentable front desk with all necessary materials (pens, forms, paper, etc.)
Ability to work in office Mon-Fri from 7:00am-5:00pm
In this high-energy, active office with three doctors, the ideal candidate will be detail-oriented, flexible, organized, diligent, and have the enthusiasm to learn and expand their knowledge. They will be a go-getter who is open and able to receive feedback, a team player, and coachable. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator who strives to ensure patients receive the experience they deserve. You’re adaptable to new and challenging tasks, enthusiastic, passionate, and a collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1-2 years of proven experience as a front desk representative, agent, or in a relevant position
Familiarity with office machines (e.g., fax, printer, etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
A high school diploma
A desire to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range: $18 USD – $21 USD
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Title: Patient Care Coordinator
Company: Specialty1 Partners
Location: Charlotte, North Carolina, USA
Category: Administrative/Clerical (Front Desk/Receptionist, Office Administrator/ Coordinator, Healthcare Administration)
