Overview
Patient Care Coordinator Jobs in Wilmington, Delaware, USA at AEG Vision
Location
2205 Concord Pike, Wilmington, Delaware 19803
Practice Name
Eyeworks Vision Care – Wilmington
About the Job
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customers, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of time, equipment, and supplies
Performs other duties as needed and as assigned by manager
Requirements
High school diploma or equivalent
Basic computer literacy
Strong organizational skills and attention to detail
Strong communication skills (verbal and written)
Must be able to maintain patient and practice confidentiality
Benefits
401(k) with Match
Medical/Dental/Life/STD/LTD
Vision Service Plan
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays
* Benefits applicable to full-time employees only.
Physical Demands
This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Full Time / Part Time
Full-time
Travel Requirements
Negligible
Work Location
On-Site
Base Wage Range
Benefits:
401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount Program, HSA/FSA, PTO, Paid Holidays
* Benefits applicable to full-time employment only*
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Title: Patient Care Coordinator
Company: AEG Vision
Location: Wilmington, Delaware, USA
Category: Healthcare, Administrative/Clerical
