Overview
Patient Care Coordinator Jobs in Manhattan Beach, CA at Tucker Parker Smith Group (TPS Group)
Title: Patient Care Coordinator
Company: Tucker Parker Smith Group (TPS Group)
Location: Manhattan Beach, CA
Patient Support Coordinator I
Location: Manhattan Bach, CA 90266 (100% Onsite)
Schedule: Monday–Friday, 7:30 AM – 5:00 PM
Duration: 13-week contract (with potential for extension)
Pay Rate: $22.00–$30.00/hour
Position Summary
The Support Coordinator I is responsible for delivering high-quality administrative and customer service support within a busy outpatient healthcare clinic. This role serves as a key point of contact for patients and plays an essential role in ensuring smooth clinic operations, accurate scheduling, and a positive patient experience.
This is an excellent opportunity for individuals seeking to build or expand their experience in a clinical setting while working in a collaborative, patient-focused environment.
Key Responsibilities
- Greet and assist patients, visitors, and staff in a professional and courteous manner
- Serve as the primary point of contact at the front desk, ensuring a welcoming and efficient check-in/check-out process
- Schedule, confirm, and coordinate patient appointments across multiple providers and specialties
- Handle high-volume inbound and outbound calls, addressing patient inquiries and routing messages appropriately
- Perform patient registration, insurance data entry, and encounter documentation within EMR/EHR systems
- Coordinate referrals, authorizations, and follow-ups as needed
- Maintain accurate and up-to-date patient records while ensuring compliance with privacy regulations
- Support daily clinic preparation, including organizing schedules and ensuring operational readiness
- Collaborate with clinical and administrative staff to ensure seamless patient flow and service delivery
- Assist with additional administrative duties and special projects as assigned
Required Qualifications
- Minimum of 1–2 years of experience in a healthcare, medical office, or customer service environment
- Experience in front desk operations, patient scheduling, or patient access functions
- Strong interpersonal, communication, and organizational skills
- Proficiency with EMR/EHR systems and basic computer applications
- Ability to manage multiple tasks and prioritize effectively in a fast-paced setting
- Professional demeanor with a strong commitment to patient service
Preferred Qualifications
- Experience working in a specialty clinic (e.g., orthopedics or similar)
- Knowledge of insurance verification, referrals, and authorization processes
- Bilingual skills (Spanish preferred)
- Prior experience in a patient access center or care coordination role
Education Requirements
- High school diploma or equivalent required
