Overview
Patient Coordinator Jobs in Charlotte – North Carolina – USA at Medquest Associates
PositionPurpose(Mission)
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.
Requirements
Education:
* High School Diploma or equivalent
Prior
Experience:
* 0 – 2+ years of experience working in a customer support role or hospitality field
Special
Qualifications:
* Strong customer service background and focus
* Professional written and verbalcommunication skills
* Working knowledge and ability to perform accurately and efficiently on computer
* Demonstrated ability to multi-task
* Ability to work in afast-paced environment
Preferred Skills/
Experience:
* Experience working in a physician practice or other type of medical services office
* Knowledge of medical terminology
* Prior patient collections experience in a medical setting
* Medical records experience
* Bachelor’s Degree
About Med Quest Associates, Inc.:
Med Quest Associates is one of the largest outpatient diagnostic imaging company, with a network of imaging centers in several states. We operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography/Computed Tomography (PET/CT), ultrasound and mammography imaging equipment. Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
Med Quest Associates offers competitive salaries and benefit packages. Please visit our web site at  to learn more about our company.
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Title: Patient Coordinator
Company: Medquest Associates
Location: Charlotte – North Carolina – USA
Category: Healthcare, Administrative/Clerical
