Overview

Patient Registration Representative – MyCare – Ten-Ten Jobs in Cary, North Carolina, USA at WakeMed

Position: Patient Registration Representative – MyCare 365 – Ten-Ten

Overview

The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.

The work environment is high-volume and fast-paced, requiring the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices.

The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments.

Department Description

Serving the community since 1961, Wake Med Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit (Use the “Apply for this Job” box below)..
EOE

Education

High School Diploma or Equivalent Required

Experience

1 Year Customer Service Preferred

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Title: Patient Registration Representative – MyCare – Ten-Ten

Company: WakeMed

Location: Cary, North Carolina, USA

Category: Customer Service/HelpDesk, Administrative/Clerical

 

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