Overview
Patient Scheduler – UHWomen’s Care Clinic Jobs in Kansas City, Missouri, USA at Truman Medical Centers
Patient Scheduler – UH2 Women’s Care Clinic
Job Location
University Health 2 (UH2), Kansas City, Missouri
Department
UH2 Women’s Care
Position Type
Full time
Work Schedule
7:00AM – 5:30PM /S-T
Hours Per Week
40
If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service.
Job Description
The Patient Access and Scheduling Representative is primarily responsible for assisting patients through scheduling, pre-registration, front desk management, check-in, registration, check-out, as well as patient flow management. The Representative is accountable for creating and verifying accurate demographic and financial information in the financial and clinical record system through telephone or face-to-face contact. The Representative is expert in maintaining accurate, up-to-date demographic and financial information on each patient served.
The Representative verifies information through patient-supplied materials or on-line verification as provided by the organization. The Representative communicates health benefit information including the organization’s Discount Policy and financial obligations to patients served. The Representative has primary responsibility for answering all phone calls and requests made to the area of responsibility. The Representative is primarily responsible for securing and maintaining a highly effective and productive clinic schedule.
Minimum Requirements:
High school diploma or equivalent required
One year customer service experience
Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons
Concise written communication skills
Proficient in use of computer hardware and software
University Health (UH) is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.
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Title: Patient Scheduler – UHWomen’s Care Clinic
Company: Truman Medical Centers
Location: Kansas City, Missouri, USA
Category: Healthcare, Administrative/Clerical
