Overview
Patient Service Coordinator – Primary Care Jobs in Wethersfield – Connecticut – USA at Hartford HealthCare
Description
Job Schedule:
Full Time
Standard
Hours:
40
Job Shift: Shift 1
Shift Details:
Mon-Fri 9 am 5:30
Work where every moment matters.
Every day, over 30,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford Health Care Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and registers arriving patients. Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter. Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit. Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
Collects co-payments and office charges as needed and explains office payment billing policies to patients. Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
Qualifications
High school diploma or equivalent preferred
Relevant experience in afast-pacedmedical office highly preferred.
Epic experience preferred.
Positive,customer-focusedapproach, with commitment to providing excellent patient care.
Ability to adapt quickly in afast-paced environmentjuggling multiple competing tasks and demands.
Proven ability to work effectively in ateam environment.
Excellent verbalcommunication skills. Ability to communicate in other languages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft Office software.
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or without advanced notice.
Strong working knowledge of insurance requirements.
We take great care of careers.
With locations around the state, Hartford Health Care offersexcitingopportunities forcareer developmentand growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and communityeducationto countless men, women and children. We know that a thriving organization starts with thriving employees– we provide acompetitive benefitsprogram designed to ensure work/life balance.
Every moment matters. And this is your moment.
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Title: Patient Service Coordinator – Primary Care
Company: Hartford HealthCare
Location: Wethersfield – Connecticut – USA
Category: Healthcare, Administrative/Clerical
