Overview
Patient Service Rep – Patterson Ave Jobs in Richmond – Virginia – USA at Bon Secours
Position: Patient Service Rep – Patterson Ave – Richmond, VA
Thank you for considering a career at
Bon Secours!
Job Description
Bon Secours
As a faith-based and
patient-focused
organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of
compassion
,
collaboration
, excellence and
respect
. Bon Secours seeks people that are committed to our values of
compassion
, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative – Patterson Ave Family Practice – Richmond, VA
Job Summary:
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
Provides strongcommunicationand excellent customer service skills by greeting patients and the community in arespectfulmanner
Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
Ability to answer internal and external calls in a friendly and helpful manner
Must possess the ability to troubleshoot and resolve problems promptly
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
Other duties as assigned
Education:
High School Degree or GED
Experience:
Prior experience in the healthcare field or a related area is preferred but not required
Knowledge of medical terminology preferred but not required
Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Healthcare/Medical Receptionist experience preferred.
Skills & Abilities:
Possessesproblem-solving skills, basic computer skills, 40 WPM typing skills with excellentcommunicationand interpersonal skills
Engage with staff and patients in a professional manner
Basic math skills
Bon Secours is an equal opportunity employer.
Many of our opportunities reward
* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions toretirement savingsplan when eligible
Paid time off
Educational Assistance
And much more
* Benefits offerings vary according to employment status
S
cheduled Weekly
Hours:
40
Work Shift:
Days (United States of America)
Department:
FP-Patterson Ave – Provider Based
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will n…
Title: Patient Service Rep – Patterson Ave
Company: Bon Secours
Location: Richmond – Virginia – USA
Category: Healthcare, Administrative/Clerical
