Overview
Patient Service Rep/PSR Weight Management Surgical Jobs in Florence – Kentucky – USA at St. Elizabeth HealthCare
Position: Patient Service Rep (PSR) Weight Management Surgical
DUTIES AND RESPONSIBILITIES:
* Schedules appointments for patients either by phone when they call or in person during office visits. Uses manual/computerized system to match physician/clinician availability with patients preferences in terms of date and time. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
* Verifies patient demographic information.
* Verifies current insurance by recording insurance card and ensuring current updates in the practice management and electronic medical record systems.
* Collects co-pays, self pays, and outstanding balances.
* Ensures all information on the patient encounter is complete, accurate, and ready for charge entry.
* Ensures completion of daily close out procedures according to requirements and company policy.
* Ensures completion of referral process, outpatient test scheduling, and pre-certification.
* Files and distributes all patient information and incoming mail.
* Ensures accurate and timely distribution of patient requests.
* Works with central billing office as needed in a timely manner on all requests.
* Completes all paper/electronic medical records reports.
* Communicates and/or orders supplies as needed.
* Types correspondence and reports.
* Uses customer service principles and techniques to deal with patients calmly and pleasantly.
* Prepare new patient records.
* Answers telephones within three rings and is helpful and friendly.
* Other duties and responsibilities as assigned are complete on a timely, thorough, and accurate basis.
EDUCATION:
Minimum:
High School Diploma/G.E.D.
Desired:
Medical Office Experience
Knowledge of Excel, Word, Outlook and Power Point
YEARS OF
EXPERIENCE:
1-year experience in a customer service role.
LICENSES AND
CERTIFICATIONS:
None
FLSA Status:
Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide zabeth. We take care of patients and each other.
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Title: Patient Service Rep/PSR Weight Management Surgical
Company: St. Elizabeth HealthCare
Location: Florence – Kentucky – USA
Category: Healthcare, Administrative/Clerical