Overview
Patient Service Representative Hill/Float Jobs in Rocky – Oklahoma – USA at Summit Health, Inc.
Position: Patient Service Representative – Rocky Hill (Float)
Location: Rocky
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients’ homes and virtually through Village
MD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When youjoin our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job Description
We are hiring at Starling Physicians, a Village
MD company!
Essential Job functions:
* Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
* Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
* Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
* Informs patients of delay in physician schedules, assists with patient comfort while delayed.
* Posts all self-pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
* Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
* Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
* Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed.? Review Eligibility and Phone report.
* Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
* Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
* Completes referrals according to departmental guidelines and properly enters into the appropriate system.
* Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
General
Job functions:
* Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
* Demonstratesflexibilitywith various work schedules, covers for other staff when asked including other office locations.
* Demonstrates the ability to adequately follow downtime procedures.
* Other job duties as required.
Education, Certification, Computer and Training
Requirements:
* High School Graduate or GED required.? Associate Degree preferred.
* Heartsaver within 30 days of hire.
* Previous PSR experience preferred.
* Ability to communicate in English, both orally and in writing.
* Must have excellent customer service skills.
* Must have the ability to organize and perform multiple tasks in a timely manner.
* Knowledge of medical office and terminology preferred.
…
Title: Patient Service Representative Hill/Float
Company: Summit Health, Inc.
Location: Rocky – Oklahoma – USA
Category: Healthcare, Administrative/Clerical
