Overview
Patient Service Representative. Wellpointe NRMFC Jobs in North Royalton – Ohio – USA at uhhospitals
Description:
Essential Functions
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
Representatives must use quality customer service techniques to ensure patient needs are met.
Maintain professional interpersonal skills with patients, physicians and co-workers.
Supports department operations as needed.
Required For All Jobs
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications:
Qualifications
Education
High School Equivalent / GED . Required
Work Experience
1+ years related experience as a Secretary/Receptionist Preferred and
Customer service experience preferably in the medical field. Required
Knowledge, Skills, & Abilities
Typing skills – 30 wpm. Required
Excellent verbal/communication skills. Required
Detail oriented. Required
Basic computer knowledge. Required
ICD9 coding and medical terminology. Preferred
Physical Demands
Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently
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Title: Patient Service Representative. Wellpointe NRMFC
Company: uhhospitals
Location: North Royalton – Ohio – USA
Category: Healthcare, Administrative/Clerical
