Overview
Patient Support Representative Physician Practice Jobs in Pasco – Washington – USA at MultiCare Health System, Inc.
You Belong Here.
At Multi Care, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a
dynamic
range of meaningful careers, opportunities for growth, safe workplaces, and
flexible schedules
. We are connected by our mission – partnering and healing for a healthy future – and dedicated to the health and well-being of the communities we serve.
FTE:
1.0 ,
Shift:
Day ,
Schedule:
5, 8’s
Position Summary The Patient Support Representative must be friendly, cheerful, and professional with a
strong work ethic
and excellent
communication
and people skills. This person must speak and understand English fluently and understand alphabetical and numerical filing systems. The Patient Support Representative understands medical terminology. The Patient Support Representative is a fast learner, able to quickly and clearly understand clinic guidelines and procedures relating to patient service, telephone management and scheduling.
The Patient Support Representative is responsible for accurate data entry. The Patient Support Representative follows all federal and state laws regarding the Health Insurance Portability and Accountability Act (HIPAA) with special regards to patient privacy. The Front Desk work area is a
fast-paced environment
, and the Patient Support Representative must have the initiative to perform multiple tasks in a busy atmosphere.
Contact with the Patient Support Representative is the first impression which patients receive of our clinic and so, they communicate well and have the ability to listen to patient requests and provide assistance. The Patient Support Representative looks professional by adhering to the clinic dress code.
The Patient Support Representative is under the direct supervision of the Front Desk Supervisor and the Practice Manager. The Patient Support Representative may access the patient electronic medical record (EMR) to the extent of viewing and printing patient demographic and medical records for the
purpose
of locating files, answering patient inquiries, printing records and scanning records.
Requirements
High school diploma or GED equivalent
education
Ability to
meet minimum hospital hiring standards
Minimum one (1) year of experience
Our Values
As a Multi Care employee, we’ll rely on you to reflect our core values of
Respect
, Integrity, Stewardship, Excellence,
Collaboration
and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why Multi Care?
Belonging:
We work to create a true sense of belonging for all our caregivers
Mission-driven
:
We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
Market
leadership
:
Washington state’s largest community-based, locally governed health system
Employee-centric:
Named Forbes “America’s Best Employers by State” in 2023
Technology:
“Most Wired” health care system 15 years in a row Leading research:
Multi Care Institute for …
Title: Patient Support Representative Physician Practice
Company: MultiCare Health System, Inc.
Location: Pasco – Washington – USA
Category: Healthcare, Administrative/Clerical
