Overview

Permit Technician Supervisor Jobs in Fayetteville, USA at City of Fayetteville, North Carolina

The City of Fayetteville is currently recruiting for Permit Technician Supervisor to be responsible for managing permitting activities and Permit Technicians to include organizing, prioritizing, and delegating staff assignments; training and monitoring activities for quality and efficiency; and preparing weekly and monthly reports. Coordinates all phone and front counter activity related to direct contact with customers and the daily processing of permit applications, fee collection and cash control.

Work is performed with general direction and the use of independent judgment and discretion.

Hiring RangeApplication Note

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED. A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

Essential Duties & Responsibilities

  • Manage all permitting activities for the City of Fayetteville.
  • Monitors the quality and efficiency of operational activities; facilitating communication between the permit counter, utility companies and other department staff.
  • Manages and conducts permit and plan review activities, which includes: accepting and processing permit applications, checking for completeness and compliance with applicable Local and State requirements; reviewing, processing and issuing permits for all types; and/or, performing other related activities.
  • Supervise Permit Technicians, which includes: organizing and prioritizing staff duties; delegating assignments to staff; conducting performance evaluations; ensuring proper staff training; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; making hiring, termination and disciplinary recommendations.
  • Provide technical support associated with permitting activities, which includes: coordinating public inquiry on development processes, codes, ordinances, and permit requirements; generating and processing a variety of daily, weekly, and monthly reports.
  • Manages and performs financial activities in support of department operations, which includes: collecting all fees; maintaining escrow accounts; and/or, performing other related activities.
  • Maintains a variety of records for the department related to permitting activities. Prepares a variety of reports related to departmental activities.
  • Coordinates and ensures the maintenance and upgrading of applicable technological systems, software and/or databases in assigned area of responsibility.

Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

  • Experience – Two years of increasingly responsible experience as a Permit Technician or relevant experience in a closely related field.
  • Training – Equivalent to an Associate’s Degree from an accredited college or university with major coursework in public or business administration or a related field.
  • Required – LICENSING &

    CERTIFICATIONS:

    None.

Selection Process

From the time of closing, the selection process is anticipated to last approximately 4 – 6 weeks. The process will consist of a panel interview and clerical tests which may include but are not limited to: keyboarding, MS Excel and MS Word, Proofreading and Spelling. The selected candidate will be subject to a pre‑employment drug screen, background check and driving history check.

An Equal Opportunity Employer.

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Title: Permit Technician Supervisor

Company: City of Fayetteville, North Carolina

Location: Fayetteville, USA

Category:

 

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