Overview
Personal Assistant to Director of Operations Jobs in Istanbul, Istanbul, Türkiye at Hilton
Title: Personal Assistant to Director of Operations
Company: Hilton
Location: Istanbul, Istanbul, Türkiye
Personal Assistant (PA) to Director of Operations
Reports To: Director of Operations
Department: Executive Office
To provide high-level administrative and operational support to the Director of Operations, ensuring effective coordination of daily activities, smooth communication across operational departments, and efficient follow-up of strategic and operational initiatives.
Key Responsibilities
- Manage the Director of Operations’ daily calendar, meetings, and travel arrangements
- Coordinate communication between the Director of Operations and operational departments (Front Office, Housekeeping, F&B, Engineering, etc.)
- Prepare meeting agendas, take minutes, and follow up on action items
- Support the preparation and consolidation of operational reports (KPIs, budgets, productivity, guest satisfaction metrics, etc.)
- Handle internal and external correspondence professionally and confidentially
- Maintain strict confidentiality when dealing with sensitive and strategic information
- Act as a key point of contact on behalf of the Director of Operations
- Support cross-functional projects and ensure timely follow-up
- Assist in preparing management presentations and reports
- Identify opportunities to improve administrative and operational processes
Required Qualifications & Experience
- Bachelor’s degree in a related field
- Minimum 2 years of experience in an administrative or coordination role (hospitality experience is a plus)
- Excellent command of English and Turkish, both written and spoken
- Advanced proficiency in MS Office (especially Excel and PowerPoint)
- Strong organizational and time management skills
- High level of professionalism, discretion, and confidentiality
- Ability to manage multiple priorities in a fast-paced environment
- Strong interpersonal and communication skills
- Proactive, detail-oriented, and solution-focused mindset
Core Competencies
- Planning & Organization
- Analytical Thinking
- Problem Solving
- Stakeholder Management
- Multitasking
- Proactive Approach
Work Locations
Hilton Istanbul Bosphorus
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Guest Services, Operations, and Front Office
