Overview
Plastic surgery Front Office Receptionist Jobs in Orlando, FL at Poris Plastic Surgery
Full Job Description
Overview:
We are seeking a skilled and professional Front Desk Receptionist to join our team. As the first point of contact for our patients, the Front Desk Receptionist plays a crucial role in providing exceptional customer service and ensuring a smooth flow of operations.
Duties:
– Assisting in open and close of the office each day, according to protocol
– Greet and welcome patients and visitors with a friendly and professional demeanor at both check-in and check-out
– Register new patients and update existing patient information in the system
– Schedule appointments and manage the appointment calendar
– Answer phone calls, respond to inquiries, and direct calls to appropriate staff members
– Collect patient payments and process insurance claims
– Maintain cleanliness and organization of the front desk area
– Assist with various administrative tasks as needed
Skills:
– Proficiency in using MODMED or similar electronic medical record (EMR) systems (preferred)
– Strong patient service orientation with the ability to provide compassionate care
– Knowledge of medical terminology and procedures
– Previous experience as a surgical receptionist or in a similar role (preferred)
– Excellent organizational skills with attention to detail
– Familiarity with office equipment such as printers and copiers
– Ability to handle multiple tasks simultaneously in a fast-paced environment
– Experience with phone systems and handling high call volumes
– Proven ability to maintain confidentiality and handle sensitive information with discretion
– Seeking a reliable, honest, take charge personality.
– Must believe in quality patient experience and possess excellent communication skills
Experience:
– 0-3 years of work experience, preferably in a medical office, retail, or other hospitality industry
– Proven experience with proactive customer service and service recovery
– Applicants should have experience in Plastic Surgery or Dermatology, or another surgical subspecialty. Must live within 30 minutes drive to the office.
– Sales history (preferred)
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team!
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Employee discount
Free parking
Life insurance
On-the-job training
Paid orientation
Paid time off
Paid training
Professional development assistance
Vision insurance
Medical Specialty:
Medical-Surgical
Plastic Surgery
Surgery
Schedule:
8 hour shift
Monday to Friday
Ability to Commute:
Orlando, FL 32804 (Required)
Ability to Relocate:
Orlando, FL 32804: Relocate before starting work (Required)
Work Location: In person
Title: Plastic surgery Front Office Receptionist
Company: Poris Plastic Surgery
Location: Orlando, FL
Category: