Overview
Population Health Office Specialist Jobs in La Plata, MD at University of Maryland Medical System
Front Office Coordinator
Heritage Family Dentistry is a dental practice located in Farragut, TN. We are a full service dental office that offers a variety of services including general, restorative, surgical procedures, periodontal treatment and cosmetic dentistry. We are have an immediate opening in the front office. Responsibilities include all aspects of the front office operations including answering phones, scheduling appointments, checking in and out patients, billing and all other duties that come with working in the front office.
Must qualities for this role is someone that is organized, has an outgoing personality, great customer service skills and is very detail oriented. This person will be greeting our patients into the office and requires a person who can genuinely make our patients feel welcomed. We are a High customer service office that is teamwork driven with a passion for constant learning and growth. We are looking for someone who values those things and has a heart of caring for people. If you have these qualities and are looking for a “home” that you can feel you are making a difference then this is for you!
Duties and Responsibilities
Answer phones and schedule patients for appointments
Manage patient flow through the front desk
Manage the schedule of all doctors in the office
Manage the flow of patient information to the doctor’s practice management system
Manage patient check-in/check-out process
Process patient payments
Process patient referrals (e-mailing referrals to doctors)
Manage office equipment (i.e., fax machine, printers, photocopiers)
Order supplies as needed
Update patient records as needed (i.e., insurance information)
Assist in other tasks as needed by owner or practice manager (i.e., answer phones, book appointments)
Skills and Qualifications
·Dental Office experience preferred but not required.
· Excellent customer service skills required. Must have excellent phone skills and be able to greet every person that comes into the office with warmth and enthusiasm. Must have excellent interpersonal skills with the ability to communicate effectively with other staff members as well as patients and be able to work well under pressure in a fast paced environment. Must have excellent organizational skills with attention to detail in a fast paced environment. Computer skills needed. Knowledge of basic accounting practices preferred but not required.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Schedule:
8 hour shift
Day shift
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Title: Population Health Office Specialist
Company: University of Maryland Medical System
Location: La Plata, MD
