Overview
Prepress & Client Services Coordinator Jobs in Kansas City, Missouri, USA at AxAdvocacy
The Prepress & Client Services Coordinator is a key role in supporting both client services and production operations. This individual is responsible for preparing files for print production, managing the mailing process, and providing front-office support, including customer service, estimating, and order management. The role requires exceptional attention to detail, technical proficiency, and the ability to manage multiple projects efficiently.
Responsibilities
Prepare all customer files for printing, ensuring proper bleed, margins, page count, and sizing for production accuracy.
Assist clients with design adjustments as needed to meet production standards.
Review job to confirm specifications align with customer and production requirements.
Process customer mailing lists using mailing software, ensuring accurate counts and postage costs.
Sort and export lists for production, generate tray tags and prepare all materials for mailing jobs.
Coordinate delivery and logistics for non-mail materials when necessary.
Respond to phone calls and assist walk-in customers with order inquiries, payment instructions, and general requests.
Handle customer emails, including requests for estimates, questions, and order processing.
Send proofs to the client for approval to ensure timely project progression into production.
Prepare detailed estimates based on client requests, ensuring accuracy in specifications and costs.
Verify proper shipping and delivery information for post-production handling.
Assist production with inventory support, mailing, boxing, and other tasks as needed.
Minimum Requirements
High School diploma or equivalent required. A degree in a related field is preferred.
2+ years of experience in prepress, mailing operations, print production, or other related field.
Familiarity with USPS mailing regulations and software.
Excellent organizational, time-management, and communication skills.
Strong attention to detail and ability to prioritize tasks to work efficiently under deadlines.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Government Relations Services
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Title: Prepress & Client Services Coordinator
Company: AxAdvocacy
Location: Kansas City, Missouri, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator), Customer Service/HelpDesk (Office Administrator/ Coordinator)
