Overview
Pretrial Services Specialist -SHIFT -Administrative Office of the Courts (AOC) Jobs in Mount Sterling, KY at Commonwealth of Kentucky
Dental – Front Desk Admin
EXPERIENCE IN A DENTAL OFFICE REQUIRED
Location:
First City Dental – St. Augustine, FL
Why First City Dental?
At First City Dental, we believe every smile starts with connection. Every patient interaction is our chance to make someone feel seen, valued, and completely at ease. We’re passionate about delivering top-notch care in a way that’s warm, personal, and always stress-free—for our patients and our team.
We’re also lucky to call St. Augustine home—just steps from the sparkling waterfront, incredible restaurants, and the historic charm of downtown. Whether you’re grabbing lunch at a local café, enjoying a sunset walk by the bay, or soaking up the energy of the nation’s oldest city, you’ll love where you work and where you live.
If you’re someone who thrives on making people feel welcome, loves a well-run system, and wants to be part of a positive, driven, and genuinely fun team—we can’t wait to meet you!
Position Summary:
We are seeking a friendly, organized, and experienced Dental Front Desk Admin professional to join our team. This role is critical in creating an outstanding first impression while supporting the back office with insurance, scheduling, and accounts receivable responsibilities. The right candidate will bring a strong sense of ownership, attention to detail, and a genuine desire to elevate the patient experience.
Key Responsibilities:
Patient Experience & Front Desk Support
Greet patients warmly and professionally—by phone and in person
Answer calls, schedule appointments, and manage the provider schedule efficiently
Ensure patients understand their treatment plans, insurance coverage, and financial options
Check patients in and out, coordinating with the clinical team for smooth transitions
Insurance Coordination
Verify insurance eligibility and benefits prior to appointments
Enter insurance information accurately in patient records
Submit insurance claims promptly and track for timely reimbursement
Handle claim follow-ups, denials, and appeals as needed
Accounts Receivable
Monitor and follow up on outstanding insurance and patient balances
Run aging reports and maintain AR within target benchmarks
Collect co-pays and patient payments at the time of service
Contact patients regarding account balances with professionalism and clarity
Administrative Duties
Maintain accurate patient records and documentation
Assist with daily office operations, opening/closing, and administrative tasks
Support the Office Manager and clinical team to ensure an efficient and enjoyable work environment
Requirements:
High school diploma or equivalent required
Minimum 1 year of dental front office experience
Experience with dental insurance billing and AR management preferred
Proficiency with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft)
Strong communication, customer service, and organizational skills
Reliable, proactive, and able to work independently and as part of a team
Bilingual (Spanish/English) is a plus, but not required
Why Join First City Dental?
Supportive and collaborative team culture
Growth-oriented environment with ongoing training
Opportunities to contribute to a practice that values people, purpose, and excellence
Competitive pay and benefits [insert if applicable: PTO, holidays, bonuses, health/dental/vision insurance]
How to Apply:
Send your resume and a brief cover letter introducing yourself and why you’re a great fit for this role.
Job Type: Full-time
Pay: $22.00 – $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
Day shift
No weekends
Work Location: In person
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Title: Pretrial Services Specialist -SHIFT -Administrative Office of the Courts (AOC)
Company: Commonwealth of Kentucky
Location: Mount Sterling, KY
