Overview
PRIME Administrative Assistant Jobs in Riverside, CA at University of California, Riverside
Lunt Solar Systems—an industry leader in premium solar telescopes and filters—is seeking a versatile administrator who can keep our front office humming and deliver responsive, knowledgeable customer care. You’ll split your day between bookkeeping/data entry, general office coordination, and first-line email & phone support for astronomy enthusiasts, scientific institutions, and global dealers. If you enjoy wearing multiple hats, speaking with customers, and keeping the details straight, we’d love to meet you.
Key Responsibilities
Functional Area
Typical Duties
Bookkeeping & Data Entry (≈30 %)
* Enter A/P & A/R transactions into accounting software. Assist with monthly close: match POs, file invoices, flag variances for the Controller.* Prepare simple reports (sales by SKU, aged receivables).
Office Administration (≈25 %)
* Manage office supply inventory, and receive shipments.* Maintain shared calendars, schedule meetings, arrange travel and conferences.* Draft internal memos, meeting minutes, and basic SOP documents.* Coordinate inbound/outbound small-parcel shipments and RMAs.
Customer Support (≈30 %)
* Answer product and order-status inquiries by phone, email, and live-chat.* Triage technical questions to engineering; ensure timely follow-up.* Process RMAs, warranty claims, and post-sale support tickets.* Maintain CRM records and contact histories with meticulous notes.
Sales Support (≈15 %)
* Generate quotes, pro formas, and invoices for domestic and international dealers.* Upload new SKUs, photos, and descriptions to Shopify & HubSpot.* Compile weekly lead and order reports for the sales team.* Potential to assist at industry trade shows (approx. 1–2 per year).
Qualifications
Education: High-school diploma or GED required; Associate’s degree or bookkeeping certificate preferred.
Experience:
1+ years in an admin, customer-service, or sales-support role.
Hands-on familiarity with accounting software, Shopify (or other e-commerce platform), and a CRM (HubSpot, Salesforce, etc.).
Skills:
Strong written & verbal communication; professional phone manner.
Intermediate Excel/Google Sheets (v-lookups, pivot tables) and Word/Docs.
Ability to prioritize,execute, and juggle multiple tasks.
Genuine interest in astronomy or optics is a plus—training provided.
Physical: Able to lift up to 25 lbs when moving inventory or shipping cartons.
Work Authorization: Applicants must be eligible to work in the United States.
Compensation & Benefits
Hourly pay range: $19 – $21 per hour depending on experience
Overtime paid at 1.5× for any hours over 40 per week.
Medical, dental, and vision insurance (employer-subsidized) offered after probationary period.
10 paid holidays plus accruing PTO (15 days/year to start).
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
No weekends
Language:
English (Required)
Ability to Commute:
Tucson, AZ 85745 (Required)
Work Location: In person
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Title: PRIME Administrative Assistant
Company: University of California, Riverside
Location: Riverside, CA
