Program Assistant, Counseling Jobs in Joshua Tree, CA at Copper Mountain Community College (CA)

Position Description

Under general supervision perform a variety of office support activities; provide specialized program support services to assist students and academic staff; maintain confidential student records; track and maintain statistical data for federal, state, and District reports; assist program coordinator to ensure a smooth office operation in compliance with standards and procedures; perform related duties as required.



The Program Assistant provides specialized program support with duties including reception; program intake; qualification review for program entry; assisting students with special needs; assisting coordinator, counselors and other staff; and data entry, tracking and clerical support.

The Program Assistant is typically assigned to a specific program requiring unique skills and ability for providing a service to an at risk student population.

 *This is a 40-hours/week, 12-months/year position.


Duties and Responsibilities

The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title.

Assist in the coordination and operation of a student support service. Provide students with available services, equipment or supplies as outlined by a coordinator, counselor or other appropriate academic personnel.

Perform a variety of intake services including assessing initial needs and scheduling appointments with appropriate District personnel.

Greet students, staff and the public in person or by telephone in a pleasant and helpful manner and to disseminate current and up-to-date program information.

Perform complex secretarial duties for multiple persons requiring typing, editing, or proofreading of materials, such as correspondence, brochures, flyers, newsletters and statistical data; distribute information and follow-up as necessary.

Maintain and update confidential student files ensuring appropriate documentation is on file for students served, showing their eligibility for programs and services.

Ensure appropriate supplies, equipment and services are provided to students in accordance with program requirements.

Arrange for and process paperwork for instructional support services, such as tutors, readers, note takers or mentors.

Maintain and prepare statistical reports in an accurate and timely fashion in compliance with federal and state requirements.

May tutor students; administer assessments; proctor exams or other educational support as required.

Use independent judgement and refer when appropriate, following established departmental policy.

Interact with college departments and outside agencies as assigned; collect fees or assist with or distribute or arrange financial or other support.

May assist with and participate in orientation and other program events.

Maintain and track departmental files, such as budget and payroll records.

May register, accept and process student payment of fees, be accountable for fees collected, issue receipts, and balance cash drawer.

Use equipment, technology, and materials specific to the program; may explain and demonstrate how to use program equipment, technology, and supplies.

Order and maintain program supplies.

Perform related duties as assigned.



Title: Program Assistant, Counseling

Company: Copper Mountain Community College (CA)

Location: Joshua Tree, CA



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