Overview
Program Assistant (TANF) Jobs in North Fork, CA at North Fork Rancheria of Mono Indians of California
Full Job Description
JOB SUMMARY
Under supervision from the designated supervisor, the Program Assistant will provide general clerical support for the staff and services of the Tribal TANF Program.
ESSENTIAL JOB FUNCTIONS
Greeting and welcoming all visitors and families to the Tribal TANF office directing them to the appropriate individuals or departments in a professional and courteous manner.
Answering the phone in a professional manner, directing calls to the appropriate staff and/or their voice mail, transcribing and routing messages as necessary, and opening and distributing incoming mail.
Providing client families and other members of the community with referrals, information or assistance relating to social services.
Assists in creating files and maintains records of contacts. Completes and reviews basic computer documents. May input and extract data from electronic information system equipment.
Assist program staff in routine clerical tasks such as, scheduling appointments, photocopying, and inter-office delivery, sorting, labeling, and processing various types of mailings, filing, data entry, and word processing tasks.
Maintain inventory and order office supplies.
Route documents to the appropriate support department, including the Government Office, Fiscal or Human Resources as necessary.
Ensure the client reception and general office areas are orderly requesting maintenance/custodial services for the department as required.
Assists with scheduling of program activities and compiling participant lists for a variety of programs and activities.
Prepare basic reports and documents as directed by management.
Prepare and maintain program budgets, enrollment documents or compile data measurements.
Assist staff with activities, events or workshops.
Assist in the development of calendars, newsletters, logs and publications.
Perform related duties and responsibilities as required.
REQUIRED KNOWLEDGE AND SKILLS
Ability to:
· Operate general office equipment, including: copier, scanner, fax, printer, desktop or laptop computer and peripherals, demonstrating proficiency in the use of Microsoft Word, Excel, Outlook, Power Point, and Publisher. After proper training, develop proficiency in the client database program and other regularly used programs or software.
Prepare, clear, concise and accurate correspondences and notes.
Communicate effectively, both orally and in writing, including proper grammar and language usage.
Research internet and other resources for referral to other public and social service programs and related resources.
Establish and maintain positive and cooperative working relationships with clients, other staff and personnel from outside agencies.
· Read and interpret documents and a variety of instructions furnished in written, oral, diagram or schedule form, such as memoranda, operational instructions, and policy and procedure manuals.
· Add, subtract, multiply and divide in various units of measure.
· Work with people from diverse cultures, ethnic and socio-economic backgrounds with knowledge of the Indian community demonstrating sensitivity to needs of Indian communities.
Training and Experience:
High School Diploma or GED equivalent and two years administrative or clerical experience; or a combination of education and experience.
Other Requirements:
Possession of a valid and current California Driver’s License. The incumbent must successfully pas…
Title: Program Assistant (TANF)
Company: North Fork Rancheria of Mono Indians of California
Location: North Fork, CA
Category:
