Overview

Program Coordinator – Orthopedic Surgery & Research Jobs in Boston – Massachusetts – USA at Children’s Hospital Boston

Position:  Program Coordinator I- Orthopedic Surgery & Research

74202

BRJob Posting

Title:

Program Coordinator I
– Orthopedic Surgery & Research Department:

Orthopedic Surgery and Research Auto Req Id :74202

BRStatus:

Full-Time Standard Hours per Week:40 Job Posting Category:

Administration Job Posting

Description:

Responsible for coordinating and performing complex and varied administrative tasks requiring independent action and the setting of priorities and procedures; implementing effective operational/administrative policies and procedures specific to the achievement of the objectives of the program. Confers with staff and others to provide patients with technical advice,problem solvingassistance; refers inquiries to others as needed. Supports physician team with coordination of patient appointments, authorizations and other logistics, as needed.

The Program Coordinator I shall be responsible for:

+ Coordinating activities and daily operations of an Orthopedic surgical team. Conferring with surgical team physicians and staff to provide technical advice,problem-solvingassistance, and answering questions about the program and its goals. Referring inquiries to others as needed.

+ Scheduling appointments and meetings and maintaining personal calendars for surgeon(s). Managing away schedules, assisting with rescheduling clinics, as needed.

+ Reserving meeting locations, ordering supplies and equipment, and preparing meeting agenda and other materials. Preparing travel arrangements as necessary. Facilitating travel and expense reimbursement for physicians.

+ Collaborating with the Departments Patient Experience Representative and Call Center teams, providing clinic appointment, peer-to-peer, and telemedicine scheduling services for surgical teams patients. Directly troubleshooting patient/family inquiries (school notes, letters of medical necessity, FMLA, Physical Therapy plans of care, etc.) and/or referring patient/family to appropriate resources for further assistance and support.

+ Liaising with other BCH Departments (e.g., Patient Financial Services, Radiology) and outside clinics/hospitals to resolve delays and errors and ensure appropriate authorizations are obtained, and outside images and medical records are collected.

+ May assist in planning workshops, meetings, or conferences; coordinating logistics, scheduling, and faculty/participant communications.

+ May review applications, processes or other program documents in conjunction with supervisor/surgeons to determine acceptance or make decisions pertaining to program changes and improvements.

+ May assist in the coordination of recruitment efforts.

+ Drafting writtencommunicationand promotional literature in conjunction with team physicians and BCH and Department Marketing personnel.

+ Other administrative and programmatic duties as assigned.

To qualify, you must have:

+ Associates degree and one year of relevant experience.

+ The ability to communicate effectively both orally and in writing and provideempathyin difficult interpersonal situations.

+ The ability to work withdiverseinternal and external constituencies.

Boston Childrens Hospital offers competitive compensation and unmatched benefits includingflexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b)Retirement Savingsplan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and…

Title: Program Coordinator – Orthopedic Surgery & Research

Company: Children’s Hospital Boston

Location: Boston – Massachusetts – USA

Category: Healthcare, Administrative/Clerical

 

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