Overview
Program Manager Jobs in Boston – Massachusetts – USA at Northeastern University
About the Opportunity
Under the direction of the Director of Academic Operations for the Academic Affairs Division in the College of Professional Studies provides outstanding program management for graduate and undergraduate professional programs. The primary focus of this position is to support the hiring process, successful onboarding of faculty and support contracting and payment of part-time faculty.
Responsibilities
include job requisition management and hiring, period activity pay management, and workload reconciliation, other administrative responsibilities to support a first-class student experience and a life-long learning connection with the university.
40% – Period Activity Pay Management
Incollaborationwith Program Management Team, generate all teaching contracts for part-time faculty and teaching confirmations for full-time and half-time faculty.
Use Workday reports to track signatures and communicate to faculty to review and sign teaching contracts.
Monitor and process adjustments, such as cancellation fees and Good Faith Consideration to period activity pay; work closely with HR to provide detailed reports for over payment recoupment efforts.
Create non-teaching affiliate contracts for program leads and unit heads to support college initiatives, academic improvement and research.
Participate in thecontinuous improvementefforts to process all faculty pay more efficiently and accurately.
25% – Job
Requisition
Management and Hiring
Request job requisitions be opened or closed based on need. Finalize details with faculty Program Leads and submit to HR.
Manage job requisition content for updates when requisitions are closed and reopened every six months.
Respond to and remove unsuccessful candidates.
Keep track of qualified candidates who might be recruited later incollaborationwith the head of recruitment
Move selected candidates through the hiring stages in Workday; process initial Period Activity Pay, finalize and send offer letters
Give direction and support to candidate on how to complete all necessary actions for a smooth hiring experience.
20% – Onboarding and Ongoing Support
Incollaborationwith HR Team, ensure candidate has Workday tasks complete, NEU account claimed, is introduced to information resources like the HR Toolkit.
Provide ongoing support to part-time faculty, answering queries and directing faculty to appropriate resources throughout their employment at CPS.
Use information from the Part-Time Lecturer onboarding survey to make recommendations to improve the onboarding experience.
Give accesses, direction and support to candidate on how to complete all necessary actions for a smooth hiring experience.
15% – Workload Reconciliation
Reconcile semester schedules with payroll report to ensure monthly payroll output matches Workday input
Reconcile faculty teaching assignments with previous term to ensure adjustments are made to workload for any deviations
Send reports of necessary changes to director to update faculty workload sheets
Master various university systems to better automate current reconciliation processes.
Qualifications:
Bachelor’s degree with two to three years of experience in highereducation, preferably with adult learners or in a high customer service environment required.
Must be highlycollaborativeand able to work well with multiple constituencies: students, faculty, academic coordinator…
Title: Program Manager
Company: Northeastern University
Location: Boston – Massachusetts – USA
Category: Education / Teaching, Administrative/Clerical
