Overview
Program Operations Manager Jobs in Toms River, New Jersey, USA at Kaleidoscope ABA Autism Therapy Services
Join to apply for the Program Operations Manager role at Kaleidoscope ABA Autism Therapy Services
Location:
TOMS RIVER, NJ
Join an established and growing organization as Kaleidoscope ABA seeks a dedicated Program Operations Manager. This role is vital in delivering therapeutic services to children with autism.
Job Overview
The Program Operations Manager oversees daily management, recruitment, scheduling, customer service, reporting, and administrative tasks supporting the Center’s operations. They maintain accurate staffing records, create and manage schedules to ensure proper staffing according to client insurance authorizations, and support HR, Operations, and Clinical departments. The role acts as a liaison between administrative and clinical staff, managing case assignments and staff availability.
Additional duties may be assigned as needed.
Benefits & Advantages
Medical, Dental, and Vision Insurance through United Healthcare
Paid Time Off including Vacation, Sick Leave, and 8 Paid Holidays
Long-Term Disability and Life Insurance
401k with a 6% match and a two-year vesting schedule
Weekly Pay every Thursday
Qualifications
Ability to perform essential duties satisfactorily, react productively to change, and handle additional tasks
Professional knowledge in scheduling and operations skills
High ethical standards and confidentiality
Honesty, integrity, and excellent communication skills
Ability to work collaboratively with ABA personnel
Education
& Experience
Bachelor’s Degree or equivalent work experience; preferred fields include Marketing, Business Administration, or Healthcare
1-2 years in medical, dental, therapy, PT, OT office administration or scheduling; 3-5 years preferred
Prior Practice Managers are encouraged to apply
Skills & Abilities
Strong rapport-building, especially on the phone
Sense of urgency and independence in goal achievement
Excellent time management, organization, and attention to detail
Consistent process administration across the company
Superb communication and collaborative skills
Professional appearance and presentation
Computer Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint), email, and Outlook
Experience with Zoom, Go To Meeting, and learning ReThink software within 30 days
Working Conditions
Exposure to sounds and high telephone demand
Potential stress due to deadlines
Hours:
8:30 am to 5:00 pm, with flexibility based on recruitment needs
Full-time position with responsibilities outside standard hours as needed
Ability to read and respond to emails and calls outside work hours
Kaleidoscope Family Solutions ABA and its affiliates are Equal Opportunity Employers. Responding to this post or registering on the website is for information only and does not constitute an employment offer.
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Title: Program Operations Manager
Company: Kaleidoscope ABA Autism Therapy Services
Location: Toms River, New Jersey, USA
Category: Administrative/Clerical (Healthcare Administration)