Overview
Program support assistant Jobs in Des Moines, IA at US Veterans Health Administration
Duties
Major duties listed but not limited to:
establishing and maintaining approved clinic profiles in the Veterans Health Information & Technology Architecture (VistA) by working closely with staff from all services, as well as MCAA and HIMS staff and provides coverage for Primary Care Management Module (PCMM) coordinator as needed.
Receives, reviews, and analyzes incoming mail for the OSS with the responsibility of determining what action is required and by whom.
Determines whether correspondence should be brought to the attention of OSS leadership or the GPM or referred to other appropriate individual(s) for required action.
Types minutes and maintains them for all OSS meetings and independently prepares the agenda for meetings as needed.
Composes select correspondence to Veterans and medical providers as needed.
Serves as the initial contact/receptionist for customers by phone or in person.
Maintains files, policies, and procedure manuals for the OSS. Provides and coordinates ADPAC, PlV Sponsor, and TMS administrator duties for the service.
Prepares OSS reports, policies, forms, pamphlets and other administrative reports and for publication and completes distribution to the required areas. Creates and compiles weekly, monthly, quarterly, and annual reports.
Performs other duties as assigned.
Work Schedule:
Monday-Friday, 7:30pm-4:00pm (Work hours may be further discussed during interview)
Telework: This position is not telework eligible.
Virtual: This is not a virtual position.
Position Description Title/PD#:
Program Support Assistant/PD30368A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
Bargaining Unit Status: Yes, AFGE
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran’s community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America’s Veterans by providing exceptional health care that improves their health and well-being.
Requirements
Conditions of Employment
You must be a U.S. citizen to apply for this job
Subject to a background/suitability investigation
May serve a probationary period
Selective Service Registration is required for males born after 12/31/1959
A complete application package; Resume, Transcripts, etc.
Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position,applicants must meet all requirements by the closing date of this announcement.
GS-06 grade level:One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA’s) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled…
Title: Program support assistant
Company: US Veterans Health Administration
Location: Des Moines, IA
Category:
