Overview
Program Support Specialist – OQS School Improvement Jobs in Jefferson City, MO at State of Missouri
Join Our Movement
BCI Burke is a growing company that designs and manufactures equipment for playgrounds, recreation, outdoor fitness and classrooms! Using research-based design, that help everyone find the best of themselves through play and movement. Founded in 1920 in Fond du Lac, Wisconsin, our passion, mission and business is to bring Play That Moves You ® to the communities we serve. With hundreds of dedicated employees, BCI Burke is a leader in the recreation industry and continues the more than 100-year dedication to being a partner to parks and recreation, schools, churches, Homeowner’s Associations, childcares, Landscape Architects, and anyone who is looking to bring play and outdoor recreation to their community. Joining Our Movement as an Administrative Assistant for our Design Team will give you the opportunity to be part of something bigger and grow your career with Burke!
What Moves You?
We’re not going to lie; this is an amazing opportunity. It requires hard work, a lot of creativity, enthusiasm and, of course, an abundance of Purple Passion (def. a love of play, bringing play to communities and specific love of Burke and those you work with)!
The Role – What You’ll Do!
This role provides the key administrative support, representative communication, and organization for the 2D Playgrounds Designers and 3D Designer/Illustrators, allowing them to focus on designing the industry’s best 2D proposals and 3D presentations. The Design Team Administrative Assistant reports to the Playground Design Supervisor. You’ll successfully rock this role by:
Supporting Designers and Providing Leading Customer Service to Sales Reps.
Evaluate incoming proposals and 3D requests for completeness and clarity. Proactively follow-up with sales representatives to obtain any missing information before the design process begins.
Coordinate with the Playground Designers, 3D Designers, and Sales Representatives to help organize the incoming design workload.
Fulfill requests from outside representatives for information and documentation on completed playground designs.
Coordinate with the Marketing and IT departments to maintain completeness of catalog structure web pages.
Monitor the Design email account, phone, and respond to general inquiries from Sales Representatives while referring applicable inquiries to Playground Designers and 3D Designers as appropriate.
Communicates clearly, effectively, and efficiently via phone and email to resolve issues and answer questions that arise regarding project specifications and requests.
Prepares additional materials for sales presentations as needed.
Contribute to the Teams!
Collaborates with other members of the Design Department and 3D Design Department to meet Customer needs.
Works with individuals from other departments, including Product Development, Marketing, Sales, Customer Service, Information Systems, Order Entry, and Production to meet organizational needs.
Applies continuous Improvement principles to support individual and organizational growth.
Function as the Primary Backup for the Administrative Assistant
Provide coverage to the reception area – covering phones, greeting visitors and performing other administrative tasks when the Administrative Assistant is not available.
We have an awesome team at Burke and the right individual for this role will fit well within our culture of teamwork, straightforward and open communication. Oh, and you need to have a passion for play!
Qualifications That Move Us!
A minimum of an associate degree required in a related field; or related experience and/or training; or equivalent combination of education and experience.
Proficient with Microsoft Office/Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
Ability to interpret and apply additional industry standards and customer specifications.
Ability to communicate clearly, effectively, and efficiently via phone and email.
Ability to effectively present information and respond to questions in one-on-one and group situations with managers, customers, other employees, and the public.
Organized, detail oriented, team player with strong verbal, time management and written communication skills.
Knowledge of Customer Relationship Management (CRM) system a plus.
Basic knowledge of AutoCAD is a plus.
Value Added Skills:
Parks & Recreation experience
Teamwork
We have an awesome team at Burke and the right individual for this role will fit well within our culture of teamwork, straightforward and open communication. Oh, and you need to have a passion for people and play!
Burke is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Military veterans are encouraged to apply.
Title: Program Support Specialist – OQS School Improvement
Company: State of Missouri
Location: Jefferson City, MO
