Overview
Project Admin HOA Specialist Impact Windows Jobs in Boca Raton, FL at Statewide Window and Doors
EMERGENCY RESPONSE STATEMENT
Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees may be subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee’s official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.
PURPOSE OF CLASSIFICATION
The purpose of this classification is to provide senior-level administrative and operational support to the City Manager’s Office and the Communications & Public Outreach Division. This position ensures smooth office operations, facilitates timely and accurate public communication across multiple channels, and provides essential support for municipal governance. The role requires strong organizational skills, excellent written and verbal communication abilities, adaptability, discretion, and the capacity to manage multiple priorities in a dynamic environment.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Serves as the primary point of contact for the City Manager’s Office, performing a variety of administrative duties including responding to public inquiries, correspondence, and requests in a professional and timely manner.
Works closely with the Communications & Public Outreach Manager to plan, develop, and distribute public information across the City’s website, social media platforms, electronic newsletters, and other communication channels.
Assists in developing and executing digital media campaigns to promote City initiatives, programs, events, and services, and produces content including graphics, videos, and written materials that align with the City’s brand guidelines.
Maintains and updates the City’s website, ensuring all content is current, accurate, and in compliance with the Americans with Disabilities Act (ADA) Standards. Collaborate with other departments to gather and publish relevant information.
Supports other City departments with their digital communications needs to maintain a unified City message.
Provides logistical and onsite support for community events, public meetings, and outreach activities; occasional evening or weekend work may be required.
Assists in drafting, editing, and proofreading official communications and correspondence for the City Manager’s Office and Communications Division.
Responds to and fulfills public records requests in compliance with Florida Public Records Law for public agencies; coordinates with the City Clerk’s office to prepare and process requested documents; notifies the department director of issues/concerns regarding requests.
Supports administrative operations by managing office supplies, preparing purchase orders, processing invoices and purchasing card transactions, and maintaining accurate records.
Provides customer service by greeting visitors, answering calls and emails, and resolving or directing inquiries; exercises discretion in managing and communicating sensitive and confidential information.
Receives, sorts, and distributes department mail; prepares outgoing parcels and packages.
Coordinates and maintains effective communication with City officials, departments, contractors, residents, and regulatory agencies to support departmental operations and public outreach.
Operates a personal computer to perform data entry, document preparation, and communication tasks using Microsoft Office Suite, Adobe Acrobat and Creative Suite, and other applications necessary to perform assigned duties; operates general office or other equipment as necessary to complete essential functions.
ADDITIONAL FUNCTIONS
Performs other related duties as required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
MINIMUM QUALIFICATIONS:
High School Diploma or GED required and Vocational/Technical certification in closely related field;
Supplemented by three (3) years previous experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must possess and maintain a valid Florida driver’s license.
OTHER REQUIREMENTS:
The City of Naples is a Tobacco-Free Workplace. Applicants for the City of Naples must not have been a user of tobacco products for at least six (6) months immediately preceding an application for employment; and, if hired, must maintain non-use of tobacco products for the duration of employment with the City of Naples. Tobacco is defined as any lighted or unlighted cigarette, cigar, pipe, nicotine dispensing device, other types of smoking product, smokeless tobacco including dip, chew or snuff.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Naples, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Naples, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The City of Naples offers a competitive benefits package to it’s employees. Please refer to the employee benefits link on the Human Resources web page, linked below, to learn more about our benefits package:
https://www.naplesgov.com/hr/page/employee-benefits
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Title: Project Admin HOA Specialist Impact Windows
Company: Statewide Window and Doors
Location: Boca Raton, FL