Overview
Quality Control/QC Inspector Jobs in Shreveport – Louisiana – USA at Benteler
Position: Â Quality Control (QC) Inspector
Location:
Orion Building
-6630 Orion Drive Fort Myers FL 33912
Department:
LPG Contact Center
Work Type:
Full Time
Shift:
Shift 1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate:
$15.64 – $18.75 / hour
Summary
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptionalbenefits package(including up to 5% retirement match and college tuition reimbursement after a year with Lee),career growth, work/life balance, and a marketcompetitive salary.
Monday to Friday schedule / 5, 8 hour shifts which can range in between hours of 7am to 7pm
500 sign on bonus with one-year work commitment to remain in role
All candidates will need to take a typing test post HR phone interview and pass with 30 WPM or higher. You will then go to meet for an on-site interview the same day
High volume role that will take approximately 100 inbound scheduling based calls in a day. You will work in a cubicle dual-monitor style office setting
The Patient Access Specialist position is very often the first point of contact with LMHS for information and the scheduling of appointments, and/or recording of patient
communication
. Therefore, it requires excellent verbal and customer service skills. This role involves taking inbound calls from patients, providers, outpatient facilities and offices. The Patient Access Specialist plays a key role in LMHS success, as his/her immediate interaction with patients, impacts revenue, repeat visits and
patient satisfaction
.
Therefore, the efficiency of getting it right the first time, while giving great customer service is an essential function of this job. The person in this role must be committed to delivering the highest quality service with an exceptional patient experience. The Patient Access Specialist responsibilities include utilizing our practice management system to facilitate access to care through registration, scheduling and recording of patient communications for 300+ providers and/or 1100+ different procedure/appointment types.
This person will handle a variety of incoming customer inquiries or requests and will use the appropriate resources to complete accurate responses. In addition to taking inbound calls from patients and offices, this position could require utilizing a work queue to make outbound calls to patients per physician order to schedule their outpatient procedure(s) and/or office visits. The person in this position must be comfortable in a fast paced environment, and possess the ability to prioritize, be extremely detailed, organized, and flexible.
In addition, they will exhibit a strong desire and willingness to
learn and grow
with the department.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or
High School Diploma or Equivalent
Required and
Additional Requirements
Post high school training or college preferred
Experience Requirements
Minimum Years Required
Area of Experience
Required/
Preferred
and/or
1 Year
Customer Service Required and
1 Year
Scheduling Preferred
Additional Requirements
Epic exper…
Title: Quality Control/QC Inspector
Company: Benteler
Location: Shreveport – Louisiana – USA
Category: Healthcare, Administrative/Clerical
