Overview
Real Estate Administrative Assistant Jobs in Provo, UT at Sumsion Real Estate
Grogg’s Home Services, a NearU Company in Parkersburg, WV is looking for an Administrative Assistant to join their team! At Grogg’s Home Services, a NearU Company we are committed to our employees, to their development, and to their work-life balance.
We respect you; we value you; we are NearU! Join our team to have the career and life that you deserve.
NearU is taking the traditional home services career path in an exciting new direction. We want you to be a part of that change. The success of our mission hinges on the success of our employees, which is why we dedicate more resources, time, and training for our people than any other home services company. Higher pay. Better benefits. More opportunities.
Key Responsibilities:
Provide general administrative assistance, including answering phone calls, responding to emails, and managing office correspondence
Schedule service appointments for HVAC repairs, installations, and maintenance
Respond to customer inquiries regarding HVAC services, pricing, and maintenance schedules
Process service requests, ensuring accurate details are entered into the system
Work closely with technicians to coordinate schedules and ensure smooth operations
Handle customer concerns or complaints in a professional and solution-oriented manner
Maintain and update customer records in the CRM system
Provide customers with relevant product and service recommendations based on their needs
Assist with billing inquiries and ensure that invoices are processed accurately
Ensure a high level of customer satisfaction through excellent communication and problem-solving
Assist in creating and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)
Monitor and respond to customer interactions on social media
Track and report on social media metrics, customer feedback, and engagement
Assist with the creation of blog posts, newsletters, and promotional materials
Requirements:
High school diploma or equivalent
Previous experience in customer service, preferably in the HVAC or home services industry
Strong communication and interpersonal skills
Ability to multi-task and work effectively in a fast-paced environment
Proficient in using computer systems and CRM software (experience with HVAC-specific software is a plus)
Detail-oriented with strong organizational skills
A positive, friendly, and professional attitude
Ability to work independently and as part of a team
HVAC knowledge or willingness to learn about HVAC products and services is a plus
Pre-employment drug screenings and background checks
We consider all applications based on demonstrated education, experience and skills
Why Join Us?
A positive, supportive work culture focused on employees
A career path tailored to your skills, goals, and aspirations
Top-tier industry compensation
Continuous training and development
Year-round job stability, with overtime opportunities
Ample room for career advancement
Benefits including free medical, dental and health packages, Long and short-term disability, life and many more
10 paid holidays annually
Immediate accrual of PTO
401k matching
Family-oriented atmosphere
NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Title: Real Estate Administrative Assistant
Company: Sumsion Real Estate
Location: Provo, UT
