Overview
Receiving Office Clerk | Welcome Center Jobs in Saint Michael, MN at J&B Group
Full Job Description
Why YOU should work for us:
At JB we take pride in providing our associates opportunities to make a living, make a life and ultimately make a difference
Competitive wages
Full benefits package offered 1st of the month following 30 days
Additional benefits including; 401K, Gainsharing Incentive Program and access to Employee Assistance Programs including but not limited to counseling services, mental health resources, financial and legal support
Associate Purchase Program: ability to buy products at a discounted rate
Offer specific on the job training and extensive learning and development program
Schedule:
Monday-Friday 6:00am-2:30pm
Essential Functions:
Administrative Functions.Sends out update for backhauls, raws and routes, enters EAS loads and CMV’s, administers PEX Cartage loads, controls the Planner boards for any inbound and outbound tasks, spots trailers, updates CMV’s/same day ships, makes sure CMV’s for following day are complete, allocates orders as needed, runs route paperwork and assembles for drivers.
Customer Service.Provides excellent customer service to both internal and external customers. Answers phone calls and manages the window in a professional manner. Checks in contractors, vendors and visitors when Welcome Center is closed. Monitors and updates appointment scheduler as needed while working with other planners. Manages and supports specific customers email boxes, communicates shorts and handles special requests in a timely manner. Works heavily on issue resolution and works closely with warehouse personnel while incorporating the J&B CARES values in all situations. The Welcome Center associates serve 100 + drivers in person a day providing exceptional customer service while remaining professional in tense situations while multitasking and juggling multiple customers at once. The Welcome Center deals with numerous JB departments, responds timely to emails and phone calls, checks weights and has heavy communication with the warehouse to ensure the drivers are in and out as quickly as possible.
Order Entry.Prints and transfers requests to the bin for processing. Verifies cross dock paperwork. Assists with the hold status of product based on customer request. Helps customers with questions regarding PO’s, orders, inventory and quality control status.
Data Entry.Scan paperwork, assures paperwork is put with proper outbound loads. Verifies shortages before paperwork goes to warehouse.
Other duties as assigned.Performs special projects or assignments as directed by the receiving office lead or manager.
The J&B Group, an Equal Opportunity Employer, wishes to make our Careers website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Experience
Required
1 year(s): Shipping and Receiving experience
2 year(s): Customer Service experience
Preferred
1 year(s): Proficient ten key experience
Education
Required
High School or better
Skills
Required
Microsoft Office products
Good aptitude with numbers
Effective Communication Skills
Behaviors
Preferred
Team Play…
Title: Receiving Office Clerk | Welcome Center
Company: J&B Group
Location: Saint Michael, MN
Category:
