Overview
Reception / Front Desk Executive Jobs in Bengaluru, Karnataka, India at Neo Fertility Clinic
Title: Reception / Front Desk Executive
Company: Neo Fertility Clinic
Location: Bengaluru, Karnataka, India
Company: Neo Follicle Hair Transplant Clinic, Derma Solutions & Neo Fertility Clinic
Location: Marathahalli, Bengaluru
Experience Required: 6 Months – 2 Years (Preferably in Hospitality, Healthcare, Clinics, Hospitals, Salons, or Customer Service Industry)
Employment Type: Full-Time
About Us
Neo Follicle, Derma Solutions, and Neo Fertility Clinic are leading healthcare centers specializing in Hair Restoration, Dermatology & Aesthetic Treatments, and Fertility Care. We are looking for a professional, well-groomed, and customer-focused Reception / Front Desk Executive to be the first point of contact for our patients and visitors.
Key Responsibilities
- Welcome and assist patients, visitors, and clients in a courteous and professional manner.
- Manage front desk operations and ensure a positive patient experience.
- Handle incoming calls, WhatsApp inquiries, emails, and appointment bookings.
- Coordinate doctor schedules and maintain appointment calendars.
- Register new patients and maintain accurate patient records.
- Guide patients regarding consultations, treatments, and clinic processes.
- Coordinate with doctors, nurses, counselors, and other clinic staff for smooth operations.
- Handle billing, invoice generation, and payment collection.
- Follow up with patients regarding appointments and treatment schedules.
- Maintain reception area cleanliness and ensure a professional clinic environment.
- Address patient concerns and escalate issues when required.
- Prepare daily reports related to appointments, inquiries, and patient visits.
Desired Skills & Qualifications
- Graduate in any discipline.
- Minimum 6 months to 2 years of experience in Front Desk, Reception, Hospitality, Healthcare, Clinic, Hospital, Spa, Salon, or Customer Service roles.
- Excellent communication skills in English, Kannada, and Hindi (preferred).
- Pleasant personality with professional grooming standards.
- Strong interpersonal and customer service skills.
- Basic knowledge of MS Office, Google Sheets, and appointment management systems.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and coordination skills.
What We Offer
- Competitive salary based on experience.
- Opportunity to work with leading specialists in Hair Transplant, Dermatology, and Fertility Care.
- Professional growth and learning opportunities.
- Friendly and supportive work environment.
