Overview
Reception Supervisor Jobs in Leatherhead – England – UK at Journey recruitment
Are you an outstanding Reception Supervisor looking to work at a stunning venue based in Surrey surrounded by woodlands and manicured gardens ? Do you enjoy providing excellent customer service,building relationshipsand organising. If so then this could be the perfect role for you!
Our client is currently seeking an experienced Reception Supervisor, to join their Front Office Team. If you are dedicated to making each and everyguest experiencebrilliant and outstanding, as well as able to manage a small team of Receptionists thenapply today! Hours are 40 hours, over 5 days, these could include weekends, soflexibilitywould be required.
Responsibilities
Ensure that the service offered to guests is personal, memorable and to the highest standard.
Building relationshipswith guests, ensuring that they want to return.
Manage incoming calls for bookings & general enquiries.
Ensure goodcommunicationwith all departments.
Managing reception team members in line with policies & procedures.
Check in and out hotel guests, this could include taking payments and reconciling banking.
Resolve any complaints from guests.
Excellent knowledge of all reception procedures.
Skills and Experience
Supervisor experience.
Flexibilityfor shift work patterns.
Warm, engaging personality.
Strong relationship building experience with customers.
Excellentattention to detail.
Ability to remain calm and collected in the most difficult situations.
Knowledge of Opera
Excellent written and oralcommunication.
Benefits
Company pension
Discounted or free food
Employee discount
On-site gym
On-site parking
If you are looking for a new role do not hesitate andapply today!!
Title: Reception Supervisor
Company: Journey recruitment
Location: Leatherhead – England – UK
Category: Hospitality / Hotel / Catering, Administrative/Clerical
