Overview
Reception Supervisor Jobs in Manchester – England – UK at Native Ltd
Our People:
Join Us When youre an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps.
We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul.
Being part of a
company culture
that values radical
inclusive
, & is keen on green & where we want your personality to shine. Join the team & be part of our journey. Right now we are looking to find our next
Reception Supervisor
to join our Native Manchester team.
About Native Places Manchester & Ducie Street Warehouse Immerse yourself in the Native experience where work meets play.
Our spectacular property featuring 162 luxury serviced apartments is located just 2 minutes away from Manchester Piccadilly and 5 minutes from tram stops. The current role opening would be pivotal in the coordination and planning of events within our social hub (Ducie Street Warehouse), which also includesa lounge, restaurant, mini-cinema, and fitness classes from BLOK.
Join our 24-hour on-site reception team as a Reception Supervisor,
ensuring the whole team consistently provides the best Native service that is both informative and friendly. The team need to make genuine connections and be equipped to answer and assist with anything the guest may throw  the main point of contact for all visitors, the front desk needs to be knowledgeable, hospitable and vigilant in terms of security and guest safety.
As well as leading a team that provides great customer service, you and your team need to manage daily financial reporting, data handling and display a clear understanding of all processes and procedures. The role involves assisting in and supervising the controlling of the resources, managing the processes and cultivating the development of the Front Office day and night team.
Experience:
Previous supervisory experience, having worked in a busy environment, ideally in a hotel or other hospitality business. Fluent to work with IT tools as we are working with multiple platforms (RMS, Microsoft
365, booking platforms, etc) Proficiency in customer service and interpersonal
communication skills
to effectively interact with residents, clients, team members, and other business contacts. Excellent
communication skills
with the ability to operate and thrive in a
fast-paced
work environment
Excellent written and spoken English
Skills and Abilities:
Excellent relationship building skills, both with entirely new and long term guests Efficient and organised individual with excellent
communication skills
and has a sensitive, professional and well-mannered nature. Works exceptionally well within a team
dynamic
and contributes to an established open culture.
Ability to
build positive and productive working relationships with colleagues across Native. Demonstrated ability to solve problems in a variety of practical solutions and follow standardised procedures. Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from
diverse
cultures, backgrounds and work level
Principle Duties and Responsibilities:
Weve summarised here some of t…
Title: Reception Supervisor
Company: Native Ltd
Location: Manchester – England – UK
Category: Administrative/Clerical
