Overview
Receptionist Jobs in New York City Metropolitan Area at The Moinian Group
Title: Receptionist
Company: The Moinian Group
Location: New York City Metropolitan Area
The Moinian Group is one of the largest privately held real estate investment companies in the world, pioneering in the development of state-of-the-art, visually distinguished properties.
Bring your passion for service, office management and hospitality to life as the Receptionist at our flagship residential property, SKY. This highly visible and critical to the office position, serves as the liaison between residents, vendors, property teams and headquarters to deliver an upscale and highly efficient experience to our residents.
The successful Receptionist is responsible for answering and handling incoming calls, greet residents and vendors, handle all incoming inquiries, and be the primary contact and liaison for all office functions, always delivering a high-touch service experience.
Job Duties and Responsibilities
Greet visitors always delivering a hospitable and upscale experience
Provide administrative support to Property Management
Answer and effectively and route all incoming calls.
Responsible for maintaining contact lists and staff lists.
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Create presentations as needed
Participate actively in the planning and execution of events as needed.
Ensure all common spaces, conference rooms and offices are neat, organized, clean and orderly.
Monitor, order, maintain and organize all kitchen and office supplies
Point person for incoming packages, deliveries, mailing, shipping and supplies
Responsible to pick-up, drop-off, prepare postage/labels and coordinate courier services.
Coordinate with IT department on all office equipment, and AV needs.
Partners with Property Manager and building maintenance to ensure office equipment, AV, and all mechanical functions properly and optimally.
Assist in problem solving associated with all building services including- janitorial, mailroom, copier services, parking, badging, and conference rooms.
​ Position Requirements – Preferred
1-2 years of experience in high-traffic, luxury residential, professional services or hospitality industries preferred.
Prior experience as a Front Office Associate or Office Receptionist at a busy, executive office preferred.
Hospitality, multi-family office management or retail experience a plus
Experience at a high-traffic call center or managing a busy office preferred
Exceptional customer service and communication skills, verbal and written
Strong organizational skills
Ability to remain calm and thrive under pressure in a fast-paced environment
Creative and resourceful
Sharp eye for detail and a relentless pursue for excellence
Strong multi-tasking skills
Advanced, hands-on MS Office skills (emphasis on Word/Excel)
Hands-on approach to project management and office tasks
Self-starter, independent thinker, motivated and efficient
