Receptionist

Support our legal teams on the front line as we champion what’s right

Work with authentic, supportive people who are truly invested in you

Join a business that will genuinely support you to achieve and grow

Want to work in a place that supports you to achieve and grow? Love to be on the front line, helping clients and supporting teams? Join us, and be the professional and the person you want to be.

The Opportunity

At Shine, we champion seeking justice for our clients. And as a full-time, permanent Receptionist in our Personal Injury team based in Parramatta, that starts with you. You’ll be the first person our clients meet with, making meaningful, long-lasting impact every day – for the people we support, our legal teams, and the entire firm.

You’ll be part of a truly connected team of authentic people who are as passionate as you are. And you’ll be visible and valued for who you are and what you bring.

With empathy, adaptability and initiative, you will be a true champion of our clients by:

Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members, whilst based on reception.

Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.

Ensuring our office’s meeting rooms and facilities are kept clean and tidy.

Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.

Supporting Legal Operations with organisational tasks, diary management, and general office coordination.

General office management duties to support the day to day running of the Parramatta branch.

Liaising with local and interstate stakeholders to arrange meetings, conferences and events

Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.

Actively working as a team player and assisting in ad-hoc responsibilities – your proactive nature won’t go unnoticed here!

What you’ll bring

Previous experience in a client-facing, receptionist or administration role.

Ability to work autonomously when required

Accurate typing skills with intermediate Word & Outlook skills.

Exceptional organisational skills,

A keen eye for detail in your document management and collation skills

You’ll be a great communicator both verbally and in writing.

You’ll be naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.

You’ll recognise and value the importance of your role in being the gateway to support for clients.

The ability to work 38 hours per week, between the hours of 8.15am – 5pm Monday to Friday.

Shine Lawyers: A place for you. It means more here.

At Shine, purpose really matters.

It’s our clients, who summon the courage to stand up to injustice.

It’s the communities we are part of and support every day.

It’s our team, who champion what’s right and make this place what it is.

We’re an ASX-listed organisation, and we’ve been standing up for the rights of everyday Australians for more than 40 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive.

Here are some of the things we hope you’ll love about working with us:

Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.

Achieve and grow: Start your Shine journey at our renowned Centre of Learning, where you’ll find immediate connection and be set up for success. We provide innovative in-house learning programs and real opportunities to step up and grow – within your role and beyond.

Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge – that’s how we grow.

Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.

As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.

We are an Equal Opportunity Employer committed to a diverse workforce.