Overview

Receptionist Jobs in Pokhara, Gandakī, Nepal at WeFlow Agency

Title: Receptionist

Company: WeFlow Agency

Location: Pokhara, Gandakī, Nepal

We are seeking a professional, courteous, and organized Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to manage multiple administrative tasks efficiently while ensuring smooth front office operations.

Key Responsibilities

  • Welcome and assist visitors, clients, and guests in a friendly and professional manner.
  • Answer, screen, and direct incoming phone calls promptly.
  • Maintain the reception area, ensuring it remains clean, organized, and presentable.
  • Handle incoming and outgoing mail, courier services, and deliveries.
  • Schedule appointments, meetings, and maintain calendars as required.
  • Coordinate meeting room bookings and prepare meeting spaces.
  • Maintain visitor records and manage office access procedures.
  • Provide administrative support, including data entry, filing, photocopying, scanning, and document preparation.
  • Respond to general inquiries via phone, email, and in person.
  • Coordinate with internal departments to facilitate smooth communication and operations.
  • Monitor and replenish office supplies and place orders when necessary.
  • Assist with travel arrangements and other administrative tasks as assigned.
  • Ensure confidentiality of company information and visitor records.

Requirements

  • Bachelor's degree or equivalent qualification.
  • Prior experience in a receptionist, front desk, customer service, or administrative role is preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Good organizational and time-management skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Professional appearance and positive attitude.
  • Ability to work independently and as part of a team.

Preferred Skills

  • Strong problem-solving abilities.
  • Excellent telephone etiquette.
  • Attention to detail and accuracy.
  • Ability to maintain confidentiality.
  • Adaptability and willingness to learn.
  • Basic knowledge of office management procedures.

Key Competencies

  • Customer Service Excellence
  • Communication Skills
  • Organization & Planning
  • Time Management
  • Multitasking
  • Professionalism
  • Teamwork
  • Attention to Detail
  • Reliability
  • Integrity

Skills: office,communication skills,administrative,communication,skills

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