Overview
Receptionist Jobs in Cleveland, OH at Arrow International, Inc.
SUMMARY OF MAIN RESPONSIBILITIES AND DUTIES
The Admin Coordinator plays a key role in ensuring operational excellence by managing core administrative functions that support fleet, facilities, employee services, housing logistics, and cross-functional initiatives. Fluency in both Mandarin and English is essential to support a bilingual workforce and ensure smooth communication and coordination. This role combines strategic oversight with hands-on execution to drive efficiency, compliance, and continuity across diverse operational areas.
SPECIFIC RESPONSIBILITIES AND DUTIES
Fleet Administration: Oversee vehicle maintenance, repairs, fuel usage, driver assignments, safety compliance, incident reporting, and violation tracking. Manage Vehicle procurement and onboarding processes including registration, insurance compliance, GPS and tracking coordination.
Accident & Insurance Management: Handle driver safety protocols, incident reporting, auto insurance renewals, and driver updates.
Policy & Workflow Management: Develop and maintain operational workflows and policies related to fleet, housing, and E2 processes.
Special Projects & Initiatives: Support cross-functional projects as assigned, ensuring coordination and timely completion.
Housing & Facility Operations: Coordinate housing operations including work orders, lease management, renewals, check-ins/check-outs, insurance, FFE tracking, and move-in/move-out logistics.
E2 Program Support: Facilitate onboarding for first-time U.S. arrivals (e.g., Social Security, banking, driver’s licenses) and manage E2-specific workflows and policies.
Facilities Management: Ensure functionality of office, warehouse, and trailer sites, including utilities, inspections, repairs, and vendor relationships.
Equipment Oversight: Manage MornstAir-owned equipment (e.g., UTVs, scissor lifts, light towers), including maintenance, repairs, and warranty coordination.
Administrative Support: Create and order business cards, manage incoming/outgoing mail, and oversee phone lines (office, TSMC/AT&T, T-Mobile, fax).
Procurement & Expense Handling: Process purchase requests for non-engineering projects, maintain office petty cash, and run occasional business errands.
Cross-Departmental Support: Provide operational support across various teams as needed.
Key & Inventory Management: Maintain key logs and control access for all locations; oversee office, trailer, and subcontractor inventory and restocking.
Event & Meal Coordination: Plan and manage monthly team-building events and handle meal/catering logistics for meetings and jobsite activities.
Employee Support Services: Assist E2 employees with banking setup, translation services, and general onboarding tasks.
Transportation & Errand Support: Perform driving tasks as needed, including running business errands and transporting employees or visitors (e.g., airport pickups).
QUALIFICATIONS
Bachelor’s degree required.
2–4 years of experience in administrative coordination, office operations, or related fields.
Proficient in both Mandarin and English, with strong verbal and written communication abilities in both languages.
Valid driver’s license required and be comfortable driving as needed.
Demonstrated ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Strong interpersonal skills; able to coordinate across departments and with external vendors.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with workflow tools is a plus.
Comfortable working in a dynamic, fast-paced environment with shifting priorities.
The standard work schedule is Monday through Friday, from 9:00 AM to 5:00 PM, including a one-hour lunch break each day. Please note that this schedule is flexible and may be subject to change based on the employee and employer’s needs.
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Title: Receptionist
Company: Arrow International, Inc.
Location: Cleveland, OH
