Overview

Receptionist Jobs in East Providence, RI at (add)ventures

Full Job Description

Concierge/Receptionist – East Providence, RI

We are seeking a motivated and self-driven individual to join our team as a Concierge/Receptionist at our East Providence, RI headquarters. As the first point of contact for our company, the ideal candidate will be responsible for creating a positive and welcoming environment for visitors, clients, and (add)venturists. Candidates must be self-starters who can anticipate needs, take initiative, and effectively manage various administrative tasks.

Responsibilities include:

Front Desk Management:

Greet and assist visitors with a warm and professional demeanor.

Answer and direct phone calls promptly, taking messages as needed.

Manage the reception area, conference rooms and kitchen areas to ensure a tidy and organized appearance including set-up and clean-up.

Maintain the office space each day with turning on/off lights and monitors, caring for plants and related duties.

Client and Guest Relations:

Create a positive and lasting impression for clients and guests.

Provide information about the company and its services.

Anticipate and fulfill client and guest needs to ensure a seamless experience.

Coordinate with other teams to ensure client and guest experiences exceed expectations.

Manage catering, snacks and drinks for required meetings, paying attention to special dietary needs of guests and overall presentation.

Assist with general hospitality and event coordination for both company and client events.

Administrative Support:

Handle incoming and outgoing mail, packages, and deliveries.

Assist with scheduling and coordinating appointments.

Maintain office supplies and ensure necessary resources are available.

Work with HR regarding on-boarding/off-boarding duties for employees.

Assist with mailings and general administrative tasks, i.e., typing, data entry, research, etc.

Communication and Coordination:

Effectively communicate with various departments to relay important information.

Collaborate with internal teams to ensure clear communication, especially for clients and guests onsite.

Assist in coordinating meetings and events.

Problem Solving:

Address and resolve inquiries or issues efficiently.

Take proactive steps to prevent potential challenges.

Technology Proficiency:

Utilize office software, including word processing, spreadsheets, and email.

Familiarity with phone systems and other office equipment.

Initiative and Adaptability:

Proactively identify areas for improvement in reception processes.

Adapt to changing priorities and handle multiple tasks simultaneously.

Other duties as required.

Confidentiality:

Handle sensitive information with discretion and maintain confidentiality.

Job Requirements:

High school diploma or equivalent; additional education or certification in office administration is a plus.

Proven experience as a receptionist or similar role, i.e., hospitality.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office Suite and Google products.

Ability to work independently and collaboratively in a fast-paced environment.

Positive attitude, self-motivated and a willingness to take on new challenges.

Other Essential Requirements:

Physical demands incl…

Title: Receptionist

Company: (add)ventures

Location: East Providence, RI

Category:

 

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