Overview
Receptionist Jobs in Fargo, ND at Scheels All Sports, Inc.
Full Job Description
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry – driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
Answer all incoming calls in a friendly, professional and pleasant disposition
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed
Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times
Assist in various projects for members of the Leadership team as needed
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem solving skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to deal with problems involving several concrete variables in standardized situations
Assigned tasks from Ecommerce Office to include:
Gift Card Processing
Daily Audits
Claim reporting/processing
Periodic A/P filing/processing
Requirements:
Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
The ideal candidate will have an associates degree (AA/AS) or equivalent from a two-year college or t…
Title: Receptionist
Company: Scheels All Sports, Inc.
Location: Fargo, ND
Category:
