Overview
Receptionist Jobs in Buffalo, NY at Hunter Truck
Full Job Description
Hunter Truck Is Hiring!We are currently looking for aReceptionistto join our energetic and committed team members at our Buffalo, NY location.
A family-owned authorized dealer of Peterbilt trucks,Hunter Truckhas provided generations of trucking solutions and an unparalleled commitment to personalized service, parts, and sales. A name that’s been synonymous with reliability since 1938, we have a long-standing relationship with premium-quality truck producer, Peterbilt Motors, and operate locations across Pennsylvania, New York, New Jersey, and West Virginia.
Our Mission is to build long term relationships by providing excellent products and service that reflect value, integrity, and teamwork.
EMPLOYMENT INFORMATION:
Position:Receptionist
Status:Full-time
Shift:8:00am -4:30pm
Location:Buffalo, NY
FSLA Status:Non-Exempt / hourly role
Salary Range:$17.50-20 /hourbased on experience
HUNTER TRUCK OFFERS:
Competitive Wages
Excellent growth and advancement opportunities
Benefits in medical, dental, vision, life and disability insurance & more
401(k) Retirement Investments
Incentive Plans
Referral Bonus
Paid Training
SUMMARY
Intercepts and routes incoming calls takes thorough messages, and provides basic information to callers courteous and professional manner. Greets visitors at the office entrance and directs them to the proper location.
ESSENTIAL DUTIESinclude the following. Other duties may be assigned.
Provide exceptional customer service as first point of customer contact, both in person and verbal.
Operate a multi-line phone system.
Answer all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
Takes detailed messages when call cannot be completed including caller’s name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
Screens incoming calls as requested by managers.
Develop knowledge of basic dealership information in order to respond to callers who have general inquiries.
Notify the IT department of any problems with the phone system.
Perform clerical duties as assigned.
Must be able to be trained and retain dealerships business operations system
Maintain a professional appearance and neat work area.
Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or GED required
One to three months related experience and/or training; or equivalent combination of education and experience.
Basic computer knowledge required.
LANGUAGE SKILLS
Must have the ability to read and interpret documents such as letter, memos, safety rules, and policies and procedures manuals. Have the ability to speak eff…
Title: Receptionist
Company: Hunter Truck
Location: Buffalo, NY
Category:
