Overview
Receptionist Jobs in Dania Beach, FL at Conviva Care Solutions
Full Job Description
Become a part of our caring community and help us put health first
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization’s location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Job Functions:
Welcomes patients and visitors
Assists patients with any needed requests/questions
Appointment Scheduling
Answering Incoming calls
Verification of Insurances
Collecting Patient Charges
Data Entry
Other Administrative duties as needed
Requirement Qualifications:
1 year or more of experience working in a Healthcare setting is highly preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
MUST be Bilingual in English and Spanish
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
Knowledge of Medical Terminology
Bilingual in English and Spanish
Experience with EMR Systems (Electronic Medical Records) specifically with ECW (eClinicalWorks)
Working hours: Monday to Friday 8:00 AM -5:00 PM
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert:
Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$31,900 – $43,900 per year
Description of Benefits
Humana, Inc. and its affiliat…
Title: Receptionist
Company: Conviva Care Solutions
Location: Dania Beach, FL
Category:
