Overview
Receptionist Jobs in Lansing, MI at Origami Rehabilitation
Full Job Description
Origami Rehabilitation is a 501(c)(3) nonprofit organization. Origami provides comprehensive rehabilitation for children and adults with neurological, developmental, mental health, and orthopedic conditions through their residential and outpatient programs. With their compassionate and innovative services, Origami creates opportunities and transforms lives.
If you want to make a difference in the lives of our community membersthrough mission-driven work with a close-knit interdisciplinary team, OrigamiRehabilitation isthe place for you.The Origami teamsharesthe collective goal of exceedingthe expectations of our clients. This goal is achieved througha positive growth-mindset, knowledge sharing, and a sincere commitment to growing individually and collectively through collaborationand continued education.
Origami’s core values are Celebrate the Individual, Inspire Excellence, Serve with Integrity, and Lead with Passion. If these values speak to you, please consider applying today or reach out to Origami’s Human Resources team to learn more about the employment experience at Origami [email protected]
Position
Origami is seeking a full-time Receptionist (40 hours per week, Monday-Thursday). In this pivotal role, you will be the link between Origami’s operations and our valued clients. Under the direct guidance of our Office Supervisor and working closely with our Office Coordinator, you’ll provide essential support in various administrative tasks, ensuring the smooth functioning of our business operations. From managing business systems to handling client check-ins and maintaining a welcoming atmosphere, you’ll be at the forefront of our office’s efficiency. If you thrive in a fast-paced environment and excel in multitasking while delivering exceptional service, we hope you will consider making a meaningful impact at Origami.
Schedule
7am to 6pm, Monday through Thursday
Responsibilities
Serve as the primary point of contact for record keeping and retention.
Serve as the primary gatekeeper for companywide deliveries ensuring timely and accurate distribution.
Complete daily opening and closing procedures.
Monitor common areas in the clinic for cleanliness, organization, and infection control.
Maintain a safe and organized work area with confidential documents always secured.
Provide exceptional customer service, independently and through harmonious teamwork, to ensure a positive client experience.
Provide accessibility support to clients and stakeholders as needed (opening doors, technology assistance, notifying appropriate team members of a client specific need).
Answer telephones, transfer calls, take detailed messages, greet visitors, and complete client check in/out.
Communicate client scheduling updates, questions, and cancellations to appropriate team members according to procedure.
Contact clients to cancel their appointment when clinicians are unexpectedly absent.
Serve as primary point of contact, in conjunction with the Office Coordinator, for new admission intakes.
Maintain sufficient inventory of office supplies with all needs promptly submitted via purchase request procedures.
Process medical record requests and respond in a timely manner according to procedures.
Complete medical record scanning into electronic health record system in a timely manner according to procedure.
Distribute faxes promptly.
Daily scann…
Title: Receptionist
Company: Origami Rehabilitation
Location: Lansing, MI
Category:
