Overview
Receptionist Jobs in London, England, United Kingdom at Royal Free Charity
Title: Receptionist
Company: Royal Free Charity
Location: London, England, United Kingdom
Department -RFC Recreation Club
Reports to- Duty manager with dotted line reporting to assistant director of innovation
Reports to you- None
Hours of work- Part-time – 30 hours a week per week not including breaks, over four days
Base- Based at Recreation Club on Fleet Road, NW3 2QG by the Royal Free Hospital
Salary- £22,800 per annum, pro-rata- subject to skills and experience
The roleThe Receptionist will report to the duty manager(s) with a dotted line reporting to the assistant director of innovation.
The role will require managing the front desk and will include greeting visitors, answering the phones, handling financial transactions, members’ accounts, day-to-day bookings, prospective members’ inquiries and providing general administration support to provide a smooth running of the reception area. This is an exciting opportunity for someone who enjoys interacting with people and has strong organisational skills.
The teamThe Recreation Club of the Royal Free Hospital was established over 40 years ago and provides a fitness and leisure club to the public, local community, and hospital staff. The club plays host to a state-of-the-art gym, two fitness studios, a swimming pool and sports hall.
OrganisationThe Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
QualificationsPerson SpecificationQualifications, Experience, Skills & Knowledge
CSE/GCSE in Maths and English or equivalent
First aid/defibrillator qualified (desirable)
Experience
A minimum of 1-year’s previous experience in working in the fitness/hospitality/ front of house industry as a receptionist or in a similar role
Previous experience working with the public.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Previous experience of working in a multicultural environment
Desirable to have database system user experience and/or sales and marketing experience.
Skills And Knowledge
To have excellent communication skills both verbal and written
Excellent interpersonal skills and ability to proactively build relationships and networks.
Excellent computer skills including updating calendars and inputting data and being familiar with programs such as Microsoft Word and Excel.
Able to multi-task
An understanding of membership systems
Understanding of confidentiality & working with integrity
Work to tight deadlines and deliver results.
To be flexible, tactful, diplomatic, and supportive in your approach
Communication
To have excellent communication skills both verbal and written
Ability to empathise and support staff positively
Ability to build supportive and trusting relationships.
Strong commitment to the RFC values and providing excellent customer experience.
Managing Own Performance & Development
To be able to: –
work under pressure and to deadlines
prioritise and manage own workload.
demonstrate co…
