Overview
Receptionist Jobs in London, England, United Kingdom at Searcys
Title: Receptionist
Company: Searcys
Location: London, England, United Kingdom
Company Description
Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station.
Searcys is steeped in rich heritage and is passionate about its people, therefore offers industry leading benefits which include:
As a Receptionist you will receive the following industry leading benefits:
50% discount across Searcys venues
Enrolment into the Searcys pension scheme
Up to 33 days annual leave (dependant on job role)
Access to everyday discounts and communication portal
Employee assistance programme
Enrolment into Searcys Champagne School
Meals provided on shift when working within one of our venue
Tronc and overtime paid
Your birthday off to celebrate in style
A day off to volunteer / give back to the charity of your choice
Job Description
Job Type: Full Time
Hourly Rate: up to £14.00 to £15.00 ph
We are looking for an experienced Receptionist to assist in the day to day running of the Brasserie and Champagne Bar. As a Searcys Receptionist you will be required to greet all guest and take reservations by ensuring all information is captured and correct.
We are looking for someone is flexible on start times as you would start as early as9am and latest finish will be 11pm. The role is for an immediate start
Key Responsibilities:
To ensure all guests are greeted on entering the building and made to feel welcome.
To ensure that all check-in and check-out procedures are adhered to.
To take reservations and ensure that all information is correct.
To ensure that all messages are recorded and distributed swiftly.
To ensure that the dress and appearance of all persons entering the restaurant is acceptable and compatible with the rules.
To keep the reception clean and tidy at all times.
To communicate with the manager and team if any assistance is needed.
To give any feedback received from customers to the appropriate manager.
To use your expertise to help your customer.
To work as a team member in harmony with all other
To be guest focused at all times, by being visible and communicating to determine customer needs.
To project a willing and helpful attitude to customers.
To ensure a professional and friendly service is provided to all customers.
To carry out your duties to the standards.
To adhere to any rotas/schedules as laid down by your manager.
To act as a positive ambassador for the business.
To ensure you deliver what you promise to your customers and team and act on guest feedback
Qualifications
At least 1 years prior front of house experience in hospitality
Knowledge of reservations systems (Desireable)
Excellent communication skills
Excellent time management
Supportive / Team player
Excellent customer service skills
Additional Information
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk
