Receptionist & Admin Support

An opportunity has arisen to join the Frontier team, based at Cranswick. We are looking for Receptionist & Admin Support to join us on a permanent part-time basis covering 21.5 hours a week, however, flexibility to work extra hours to cover holidays etc is also required

You will often be the first point of customer contact, ensuring that the customer (internal or external) is given an exemplary, industry leading professional impression of Frontier Agriculture.

Ideal candidate

Excellent telephone manner and ability to deal effectively with customers enquiries

Proven organisational and administrative skills

Demonstrated problem solving ability

Strong IT skills

Good written & verbal communication skills

Ability to manage various tasks and changing priorities at short notice

Focused on using skills, training, and experience to the benefit of the customer

Working to put the customer at the heart of everything we do

Self-motivated and tenacious

An effective team player

Solution focused

The role – Key responsibilities

Answering all calls into the business and dealing with callers in a courteous and professional manner. Forwarding calls to the appropriate department, taking messages and forwarding in a timely manner

Be the first point of contact for visitors to the business. Welcome and greet all visitors onto site, ensuring all health and safety/signing in and out procedures are adhered to.

Filing of invoices and delivery notes

Posting month end invoices to customers

Booking meeting rooms

Providing administrative support as required

Adhoc administration duties to assist the office manager

Why work for Frontier?

At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:

Opportunity to apply for flexible working

A contributory pension plan to help you save for your future. The plan offers a choice of contributing levels up to 7% of salary, which is matched by us

25 days’ holiday (per annum) in addition to Bank Holidays, with the opportunity to purchase up to an additional five days’ holiday per year

Life Assurance of three times your salary

You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24-hour support and advice in a variety of areas including financial and wellbeing.

Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme

Dedicated learning and development specialists to support your ongoing development

Access to free eye tests across all roles

Complimentary parking on site

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values – Integrity, Customer focus and Expertise – or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.