Overview
Receptionist / Administrative Assistant Jobs in West Hollywood, CA at The Carlyle Group Inc.
Job Overview We are seeking an experienced Administrative Assistant to join our team. The ideal candidate must have a strong background in delivering exceptional patient care and managing administrative tasks with efficiency. They should be organized, detail-oriented, and well-versed with both retail and medical environments.
Work Schedule: Tuesdays (10AM-7PM), Wednesdays (10AM-7PM), Thursdays (10AM-5PM), Fridays (10AM-5PM), Saturdays (9AM-2PM)
Job Type: Full-time; On-site
Ability to Commute: Bedminster (Required)
Responsibilities
Overseeing office operations and ensure efficiency
Managing phone systems and handle incoming calls
Coordinating vendor relationships and manage office supplies/inventory
Maintaining organized files and patient records
Reviewing eligibility and insurance benefits to patients
Verifying patient insurance information
Handling calendar management for appointment scheduling
Effectively assisting patients/clients with selecting eyewear that meets their needs while guiding them on proper usage and care
Ensuring complete compliance with health regulations/standards related to patient care
Accurately ordering contact lenses for patients and verifying prescriptions prior to dispensing
Informing patients of their financial responsibilities prior to their appointments
Reviewing pricing for eyeglasses, sunglasses, and contact lenses with respective rebates
Assist the optometrist with additional tasks and support clinical operations
Handling billing, coding and insurance claims, ensuring accurate and timely processing
Implementing and managing office policies and procedures to ensure compliance with healthcare regulations and standards
Fostering a positive work environment
Qualifications
2-5+ years of experience as an office manager, front desk receptionist or similar role
Strong training development skills
Supervisory experience preferred
Knowledge of computerized medical office software and proficiency in calendar/schedule management
Strong organizational skills with the ability to multitask effectively
Experience in a customer service role, preferably in a health care or retail setting
Familiarity with optical terminology and products
Ability to work well in a team environment and collaborate with colleagues
Friendly and professional demeanor with a customer service mindset
Ability to handle sensitive information with confidentiality
Comunitate efficiently at all levels (both written and verbal)
Proficient in medical billing and acquiring insurance information
Job Type: Full-time
Pay: $24.00 – $27.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Schedule:
8 hour shift
Ability to Commute:
Bedminster, NJ 07921 (Preferred)
Ability to Relocate:
Bedminster, NJ 07921: Relocate before starting work (Preferred)
Work Location: In person
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Title: Receptionist / Administrative Assistant
Company: The Carlyle Group Inc.
Location: West Hollywood, CA
