Overview
RECEPTIONIST / ADMINISTRATIVE ASSISTANT Jobs in Chelsea, MA at JB Sash & Door
Company Overview
Encore Technology Group is a leading IT-solution provider in the Southeast, dedicated to delivering innovative technical solutions tailored to our customers’ needs. Our diverse team of seasoned professionals is committed to a customer-centered approach, ensuring that we provide the best service and support in the industry.
Summary
Encore Technology Group is seeking a highly organized and proactive Administrative Assistant to support our Project Management and Purchasing teams. This role is ideal for someone who thrives in a dynamic environment, enjoys balancing multiple priorities, and plays a key part in ensuring the smooth execution of both technical projects and procurement operations.
Responsibilities
In addition to traditional administrative duties such as scheduling, document management, and internal coordination, the Administrative Assistant will take ownership of the following:
Travel & Accommodations:
Book hotels and coordinate travel arrangements for our Installations Team across multiple project sites.
Order & Shipment Processing:
Create, submit, and track Sales Orders. Monitor shipment statuses and communicate updates to relevant stakeholders.
Vendor & Manufacturer Coordination:
Process and monitor Return Merchandise Authorizations (RMAs).
Register hardware with manufacturers for warranty and support purposes.
Project Close-Out Support:
Assist with documentation and administrative tasks necessary for officially closing out completed projects.
Cross-Departmental Collaboration:
Communicate and collaborate with internal teams, vendors, and customers to ensure smooth operations and task completion.
General Administrative Support:
Handle clerical tasks such as file organization, meeting scheduling, note-taking, and other duties as assigned
Preferred Qualifications
Proven experience in an administrative or project coordination role.
Strong organizational skills with attention to detail.
Familiarity with order management, logistics tracking, or procurement workflows.
Proficient in Microsoft Office
Ability to communicate professionally with internal teams, customers, and vendors.
Comfortable working in a fast-paced, deadline-driven environment.
Bonus Skills
Experience with RMA processes or procurement systems (e.g., ConnectWise).
Exposure to project management tools or environments.
What We Offer
A collaborative and supportive team culture.
Opportunities for cross-functional learning and growth.
Competitive compensation and benefits package.
I
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: Hybrid remote in Piedmont, SC 29673
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Title: RECEPTIONIST / ADMINISTRATIVE ASSISTANT
Company: JB Sash & Door
Location: Chelsea, MA
